Scribd Reviews in September 2026: User Ratings, Pros & Cons

THESE PEOPLE ARE THIEVES

THESE PEOPLE ARE THIEVES, DON’T SIGN UP! We cancelled six months ago and are still getting charged. I finally closed the credit card they are charging, Let’s see if they contact me or turn me over for collections.

I can't access the document I uploaded!

I can't access the document I uploaded! I now have to upload other documents to get access to this one. I've now uploaded 3 documents and it won't give me access to the one I uploaded.

Unauthorised Debiting of Credit Card

I am extremely disappointed and frustrated with Scribd. Whilst doing doing my annual accounts, I noticed that they debited my card x2 times and on some months x3 times for the monthly subscription. This was completely unauthorised and without permission. I have contacted them about this and was told a Trust & Safety specialist would contact me within 16 hours about the case. It is now 6 days, I have not received any contact and I have tried contacting them again but heard nothing. This ...

Unauthorised Debiting of Credit Card

I am extremely disappointed and frustrated with Scribd. Whilst doing doing my annual accounts, I noticed that they debited my card x2 times and on some months x3 times for the monthly subscription. This was completely unauthorised and without permission. I have contacted them about this and was told a Trust & Safety specialist would contact me within 16 hours about the case. It is now 6 days, I have not received any contact and I have tried contacting them again but heard nothing. This ...

I can't access the document I uploaded!

I can't access the document I uploaded! I now have to upload other documents to get access to this one. I've now uploaded 3 documents and it won't give me access to the one I uploaded.

Charged my card without my consent

Like everyone else I also got an unauthorized charge even though I cancelled in July. Completely ridiculous I am a college student and I’m low on funds as is. Whatever you do, DO NOT use this service. This is a scam, they charged me and made me have a subscription even though I have proof I cancelled in July after the trial. Slimey company would give them negative stars if I could, I have never had a company do this to me. Better off using other apps that would steal your information. Bad ...

Unauthorised payment - closed case immediately

I requested a payment after I received an unauthorised payment debited from my account, I had cancelled the free trial however the website hadn’t registered it and also either way the service was unused to they are entitled to give me a full refund, I messaged to get help and the case I opened had just been closed, said solved and I had no refund no response at all. I need my money back! It is unacceptable and unauthorised- please Scribd help me out!

Unauthorised payment - closed case immediately

I requested a payment after I received an unauthorised payment debited from my account, I had cancelled the free trial however the website hadn’t registered it and also either way the service was unused to they are entitled to give me a full refund, I messaged to get help and the case I opened had just been closed, said solved and I had no refund no response at all. I need my money back! It is unacceptable and unauthorised- please Scribd help me out!

Charged my card without my consent

Like everyone else I also got an unauthorized charge even though I cancelled in July. Completely ridiculous I am a college student and I’m low on funds as is. Whatever you do, DO NOT use this service. This is a scam, they charged me and made me have a subscription even though I have proof I cancelled in July after the trial. Slimey company would give them negative stars if I could, I have never had a company do this to me. Better off using other apps that would steal your information. Bad ...

SCRIBD is a SCAM! Unauthorized Charges!

I cancelled my Scribd account in March. I noticed a charge on my account for $8.99 on 9/19. Upon forget review I was charged by Scribd $8.99 in July and August. I attempted to contact customer service via 4158969890 and there was a message stating that customer service was only handled online. I attempted to request a refund online and was sent a message by “Tesh” stating that they couldn’t find my charge and to send additional information. I sent a screenshot of the charges as well as the ...