NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Scribd - New SaaS Software

Scribd Reviews in September 2026: User Ratings, Pros & Cons

Unlimited access to infinite knowledge.

1.93

Add to compare

Scribd offers custom pricing plan

Start Free Trial

Scribd Reviews & Ratings

1.93

Based on 1544 ratings & 1895 reviews

Are you using Scribd?

Rating Distribution

Excellent

(265)

Very Good

(135)

Good

(90)

Poor

(95)

Terrible

(1310)

Scribd pros and cons

  • Reviewers praise the vast selection of audiobooks, ebooks, documents and other content.

  • Users consider it affordable and good value for the price.

  • The app is easy to use and works smoothly across devices.

  • Customer support handles refunds and billing issues quickly and helpfully.

  • A few reviewers occasionally cannot find specific titles they want.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 1691-1700 out of 1895

AU

Anonymous User

10/18/19

4 out of 5

"Windows of knowledge"

What do you like best about Scribd? Almost all the books that I need can be found on scribd What do you dislike about Scribd? Scibd should be able to compare the number of pages of files that we upload with the number of pages that we will read when we are free users. because after we upload the file, the preview page that can be read is limited, and asks us to upload the file again for the next preview, even though the file pages that we have uploaded are more than the total pages that ...

Read more

MB

Michelle Baldi Ballon Sanches

10/16/19

1 out of 5

DO NOT SUBSCRIBE TO SCRIBD, IT'S A TRAP!

I made an account and subscribed to a free trial one year ago. At the end of the trial period, I tried to unsubscribe but it was not possible since my account stated I did not have a membership with Scribd. I reached out Scribd and was informed that they couldn't locate any membership linked to my e-mail address. Nevertheless, they charged me. I reached them out again and I quote their response "as a one-time courtesy", they will refund me PARTIALLY. They make it hard for people to ...

Read more

JC

Jenny Chan

10/16/19

5 out of 5

I never signed up for the subscription…

UPDATE: They contacted me and refunded me my money ----------------------- I never signed up for the subscription and yet they charged me. I opened a dispute in paypal and of course they refuse to refund me so here I am writing a 1 star rating. They love to charge you for no reason. Very dishonest business going on here. Find somewhere else to search your books because this one will scam you.

KW

Kai WI

10/13/19

1 out of 5

They just randomly charge you

They are charging you without actually using the service. Just do yourself and look up your stuff somewhere else and never subscribe this. Apart from the fact that there is no up to date stuff. They charged me 3 times and I quitted 3 times.

SJ

Scott J

10/12/19

1 out of 5

Scribd really sucks

Scribd really sucks. Service is horrible. Then, once I canceled subscription and told them exactly what I think of them, they continue to send me weekly spam. I have unsubscribed numerous times. Avoid at all costs!!

KS

Kyle Schwartz

10/12/19

5 out of 5

could've sworn i unsubscribed the day i…

UPDATE: they refunded me the day after i wrote this review. I'm very satisfied. I will change my review form 1 star to 5. could've sworn i unsubscribed the day i signed up for this. I wanted to download one book and unsubscribe. A month later i get charged for it. I NEVER used the service besides that one time. I'd like a refund then I'd give 5 stars. But it seems many people are having similar problems.

OG

Oleksandr Gerasymov

10/05/19

1 out of 5

I was double charged twice and refused in getting money back

I was double charged twice on one account due to auto generated 2 subscriptions on one account. I contacted their support but they refused to return money. So they made 18 dollars out of the air on me.In all legal systems the money that you mistakenly get, must be returned to the owner. It seems that the Scribd negates the principle of civil law. I wonder how many customers such as me do they rob per month? On this site I see there are many, but I believe that there are much, much more. I ...

Read more

DP

Daniel Penrod

10/04/19

1 out of 5

3 months of trying to cancel my…

3 months of trying to cancel my subscription and I'm still getting charged. Although they have confirmed the account ect. They always have one more question before they can cancel. I'm done and am looking into a class action suit with all of these complaints.

AB

Alexandra B

10/03/19

1 out of 5

STAY AWAY

STAY AWAY. Terrible customer service and not a useful app in general. I kept paying for it for a few years "just in case" although there were very few resources that I could use. I recently discovered that I signed up twice by mistake from 2 different emails (I had no clue - until I went through my visa statements for the year). When I contacted support to resolve this issue they refused to refund me even though one of the accounts was never logged in to in OVER A YEAR! Our email ...

Read more

D

DM

10/02/19

2 out of 5

Unauthorized charges after cancellation

I wish I had seen this sooner...! I had cancelled about three times, even though I reached the final cancellation screen (there's a small green banner that appears) and still got charged. I had to disconnect accounts from PayPal and block them as I caught three extra charges— I was told after my help desk inquiry that refunds will *not* be issued 30 days after a charge goes through. This includes unauthorized charges. Please, I'm begging anyone who sees this DO NOT SIGN UP FOR THE ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].