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Scribd Reviews in September 2026: User Ratings, Pros & Cons

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1.93

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Scribd Reviews & Ratings

1.93

Based on 1544 ratings & 1895 reviews

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Rating Distribution

Excellent

(265)

Very Good

(135)

Good

(90)

Poor

(95)

Terrible

(1310)

Scribd pros and cons

  • Reviewers praise the vast selection of audiobooks, ebooks, documents and other content.

  • Users consider it affordable and good value for the price.

  • The app is easy to use and works smoothly across devices.

  • Customer support handles refunds and billing issues quickly and helpfully.

  • A few reviewers occasionally cannot find specific titles they want.

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Showing 1621-1630 out of 1895

ZT

Zoltán Takács

01/08/20

1 out of 5

SCAM - They stole my money.

Charged me even after my free trial. Cancelling is just about impossible. DO NOT choose the company.

KD

Kristen Dutton

01/06/20

1 out of 5

Ticket # 2478319 .. but there are about 10 other tickets as well

Scribd contacted me after posting to this site and refunded one gift subscription out of two. One subscription was "Used" because we needed to log in to see if the service would work but it did not function with Kindle so we requested a refund of both gift subscriptions. the request was within 30 days which is required. The company responded that because we activated the code they would not refund our money for one of the subscriptions... nowhere in the return policy does it state that if ...

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AA

AF Andrew

01/06/20

1 out of 5

Same here as what many others are also…

Same here as what many others are also confirming. Scammy practices at best. I noticed my Paypal has been charged for a couple of months now (almost 50 dollars total), although my subscription has been cancelled for all that time. According to their help center they stress that they *cannot* refund any charges older than 30 days, even when not authorized. This is very disappointing, especially knowing that in all those months my Paypal service has been charged, my account clearly shows that ...

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BD

Bob Diehl

01/06/20

3 out of 5

Case #2459240

Case #2459240 - My account has been compromised and I sent in all account verification info they requested. I have heard back in over 2 weeks. No reply to numerous emails.

BD

Bob Diehl

01/06/20

3 out of 5

Case #2459240

Case #2459240 - My account has been compromised and I sent in all account verification info they requested. I have heard back in over 2 weeks. No reply to numerous emails.

TO

Tatyana Odessa

01/04/20

1 out of 5

Horrible scam company, taking my money

Ticket nr. #2474868. In August 2018 they advertised with the "free trial"-offer. Again. I was stupid enough to click on it, and what happened? I was charged. Mailing back and forth with the costumer service, they admitted that the fault was theirs, that "it should have displayed a message letting you know that the account did not qualify for the free trial offer since it's an account that has been in the system for a little close to 3 years now", yet I got no refund. But this is not all. ...

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Y

Your_Friend

01/03/20

4 out of 5

Watch out!

The main thing which should be blamed by all of us is the absence of responsibility. These rats had stolen my money as soon as possible even not mentioning me that it would happen. -10.$ seems to be small coins but what if there was a year subscription? My smartphone didn’t receive any subscription info from that company so their work is a partially illegal divertissement. ———— Support answered me quickly, the refund had been paid rapidly. I’ve interested in some fixed policy parameters ...

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S

Saby

12/30/19

1 out of 5

I wanted to rate them 0 stars

Ticket Number is: 2449792 I wanted to rate them 0 stars. Apparently that's not possible it seems. Anyway, back to Scribd support. A total bunch of unapologetic, brainless robots who are not even bothered to response my several emails with a proper response and just sending in vague automated responses. Here's what happened. Last month, I got a text from my bank account that 8.99 dollars were debited by Scribd. I somehow ignored it thinking that my brother had done some transaction. ...

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CG

Christen Gilchrist

12/27/19

1 out of 5

SCAM COMPANY

I noticed a payment coming out of my account a few months ago from the Netherlands, upon looking into this I found that Scribd have been taking money out of my account since June 2018 WITHOUT AUTHORISATION. I have been in contact with Davian at Scribd over the past few months but still the payment continues to come out and no refund has been given. He has confirmed that there is no account with my e-mail address or any of my details which further proves that I do not have an account and ...

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DB

Daniel Burke

12/26/19

1 out of 5

VERY FRUSTRATED -- NEVER AGAIN

Signing up is a snap. Cancelling is just about impossible. You have to jump through many hoops to free yourself of this mediocre service.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].