Scribd Reviews in September 2026: User Ratings, Pros & Cons

No reply !!!

I was credited for a month of membership accidentally, and a ticket was sent immediately for a refund after I realized this issue, but there's no reply after a week, I hope my ticket didn't get ignored by Scribd. Ticket no. #2752239

SCAM!

I am trying for over 2 weeks to get a refund back for a trial that I thought I cancelled 4 times. but did not, because their cancellation process is so cumbersume and misleading, it gives you the impression that you have cancelled. They are simply telling me I am not entilted to a refund, altought I have not used their subscription, nor will I use it, and I am withing the 30 days since the biling date period. This has to be the worst customer services and experience ever! And I have worked ...

Total scam don’t use

Total scam. Never provide any of your credit card detail!!! They will charge you forever even if you canCel subscription. Their strategy is trying to pretend help you if you contact customer service ( only email, no other way) then they will keep asking you verify different email address, provide screenshot bla bla. By the way it take them 24h to respond you email. So Seems like every time is different person, not sure if this is their strategy. You ll go over this over and over again as ...

No replies

I've been sending requests for a refund for 7 days and I haven't gotten a reply. The link to the support ticket keeps saying does not exist - ticket #2745968. HELP *Edit- I've received the refund thank you.

"Rotating Library" Sucks

Great for ebooks, there was a good selection. The audiobooks however, jesus. Their "unlimited" access they've offered certainly was not what it seemed. I can listen to 1, perhaps 2 audiobooks before all of my saved audiobooks become unavailable. Their claim of a rotating library just doesn't work for me as both months I've had this, I've been limited to Christian romances and self help books from the 90s. I wouldn't be surprised if their algorithm waits to see what your taste is and then ...

"Rotating Library" Sucks

Great for ebooks, there was a good selection. The audiobooks however, jesus. Their "unlimited" access they've offered certainly was not what it seemed. I can listen to 1, perhaps 2 audiobooks before all of my saved audiobooks become unavailable. Their claim of a rotating library just doesn't work for me as both months I've had this, I've been limited to Christian romances and self help books from the 90s. I wouldn't be surprised if their algorithm waits to see what your taste is and then ...

Duplicate and unwarranted charges

My account has been doubled charged since 2018, I requested a cancellation twice and both times it was confirmed : (#2473008) and (#1806502) only to continuously charged. This service has no phone number and they refuse to stop charging my account, I have no current subscriptions with them. It’s unfortunate because the app would receive 5 stars if not for its faulty accounting and shady practices.

I had a free trial for Scribd and…

I had a free trial for Scribd and canceled it before the trial period was over but my credit card was still charged even though I have canceled. I have emailed support and have heard nothing back from them. My ticket number is #2740332 and I haven't heard anything back in a couple of days from their support.

The falsely charged me for 4 months!

The falsely charged my card for 4 MONTHS for almost 45$. I didnt even know they existed before this happened and they never responded to any of my requests through their website or email to get them to stop charging me or return the money they took from me. I had to open a claim with my debit card and report them for fraud and now I am awaiting to get my new debit card. DO NOT TRUST SCRIBD. THEY WOULDNT EVEN TRY TO HELP REFUND ME.

Terrible

Terrible – they have been charging me after I previously cancelled my account in December. My teenage daughter initially downloaded the trial app in 2019 – after several months, I realized I was being charged on a monthly basis for Scribd. I immediately cancelled the app in December 2019 (and had her pay me the amount I was charged). However, I just noticed that they started charging me AGAIN in January 2020 and have done so 5 times after cancellation and without my consent. RESPONSE: you ...