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Scribd Reviews in September 2026: User Ratings, Pros & Cons

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1.93

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Scribd Reviews & Ratings

1.93

Based on 1544 ratings & 1895 reviews

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Rating Distribution

Excellent

(265)

Very Good

(135)

Good

(90)

Poor

(95)

Terrible

(1310)

Scribd pros and cons

  • Reviewers praise the vast selection of audiobooks, ebooks, documents and other content.

  • Users consider it affordable and good value for the price.

  • The app is easy to use and works smoothly across devices.

  • Customer support handles refunds and billing issues quickly and helpfully.

  • A few reviewers occasionally cannot find specific titles they want.

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Showing 1311-1320 out of 1895

IB

Ian Broinowski

08/30/20

1 out of 5

Using my book without permission.

Using my book without permission.I recently found my book has been copied and made available ON THIS SITE WITHOUT MY PERMISSION AND CERTAINLY NO ROYALTIES. No reply to my questions. If you respect authors do not use this companyDr Ian BroinowskiBook "The Pakana Voice"

H2

Helen 2020

08/30/20

1 out of 5

Zero stars

(update: Since posting my review, Scribd customer support has been in touch straight away and is sorting out the issue!) Zero stars - avoid!! After being a member for years, my account details apparently needed to be urgently updated, but the scribd website won't accept my cards, google pay etc. I've messaged 3 times through the website since the 19th August ago with no reply. Scam :-(

C

Courtney

08/30/20

1 out of 5

RED FLAGS

I had a subscription no problem for a couple of months loved the service but I needed to change my card since I got a new one. These people refuse to update my card unless I sent a picture of my card or a bank statement so I now have a permanent block on my account until I sacrifice my personal information for their service. They claim it is for their protection “as well as mine” but I know the second I send over those items I’ll be needing a new card due to fraud.

BE

Brian Eire

08/30/20

3 out of 5

Update

*Update; Scribbr have refunded me for this item. Paid €25 for a plagiarism check and could only download a pdf version. It wouldnt let me download the document on the site and use site tools. Contacted Scribbr customer service who just kept sending the PDF version I already had but have since been refunded.

IB

Ian Broinowski

08/29/20

5 out of 5

Using my book without permission.

Using my book without permission. I recently found my book has been copied and made available ON THIS SITE WITHOUT MY PERMISSION AND CERTAINLY NO ROYALTIES. No reply to my questions. If you respect authors do not use this company Dr Ian Broinowski Book "The Pakana Voice" UPDATE Since writing this review Scribd have responded with a timely, patient response and has been very helpful in resolving this issue. I have now changed my review and consider them to be a reputable and respectful ...

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JF

j faris

08/29/20

1 out of 5

After downloading the app and then…

After downloading the app and then wasting approximately twenty minutes being kicked out every time I attempted to read a single title, I gave up and dumped the app. It was a total waste of time and effort, I definitely will not recommend this service to anyone.

U

upsetting

08/28/20

1 out of 5

Appalling payment issues. Reply to emails faster please.

I could give 0 stars to this company if I could.This company charged me without notice and IT IS APPALLING. How can a company charge someone without informing them at least a day in advance? The fact that they don't send me an email beforehand proves to me that all they care about is taking the money and not offering quality service to their consumers.I noticed three days after I was charged that $9.99 was taken from my account and I was shocked. I already emailed their support system just ...

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TT

Tam Tran

08/27/20

1 out of 5

This website is really dodgy

This website is really dodgy. Avoid it. Their practice model is on making you sign up and quietly charging you in the background. And they are horrible to their authors too. Check out The Digital Reader’s post if you think Trustpilot review is bias I wish I can turn back time and read reviews before this. Never give a bad review before. But have to do it this time to prevent more ppl falling for this practice. Update 1 I think I was not being clear on how this company is dodgy. Any ethical ...

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SD

Shannon Demers

08/27/20

1 out of 5

Wish that there was a zero rating

Wish that there was a zero rating. Cancelled numerous times, still being charged but can't log on to service to use because I do not have an account! DO NOT use the 30 day free trial, you will continue to be charged even if you cancel. Scribd has been stealing my money for a year. Scribd, do not write a double talk. we're so sorry this has never happened before reply to this review. I have been reading the replies to all the dissatisfied customers that you have stolen from. Maybe it's a ...

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U

upsetting

08/27/20

3 out of 5

Appalling payment issues. Reply to emails faster please.

I could give 0 stars to this company if I could. This company charged me without notice and IT IS APPALLING. How can a company charge someone without informing them at least a day in advance? The fact that they don't send me an email beforehand proves to me that all they care about is taking the money and not offering quality service to their consumers. I noticed three days after I was charged that $9.99 was taken from my account and I was shocked. I already emailed their support system ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].