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Scribd Reviews in September 2026: User Ratings, Pros & Cons

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1.93

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Scribd Reviews & Ratings

1.93

Based on 1544 ratings & 1895 reviews

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Rating Distribution

Excellent

(265)

Very Good

(135)

Good

(90)

Poor

(95)

Terrible

(1310)

Scribd pros and cons

  • Reviewers praise the vast selection of audiobooks, ebooks, documents and other content.

  • Users consider it affordable and good value for the price.

  • The app is easy to use and works smoothly across devices.

  • Customer support handles refunds and billing issues quickly and helpfully.

  • A few reviewers occasionally cannot find specific titles they want.

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Showing 1291-1300 out of 1895

MM

Maeve Mc Adam

09/25/20

1 out of 5

Rubbish service

Rubbish service. Plays one - two mins then scrolling for ages. Doesn’t resume. And rinse and repeat. Absolute pain.

CC

Conor Charlton

09/23/20

1 out of 5

Makes money stealing other people's…

Makes money stealing other people's intellectual property and sells it to people who despite cancelling their membership still get charged.

CC

Conor Charlton

09/23/20

1 out of 5

Makes money stealing other people's…

Makes money stealing other people's intellectual property and sells it to people who despite cancelling their membership still get charged.

BH

Bantu Heritage Transit

09/20/20

2 out of 5

Rejects my valid card, can't renew my subscription

I susbscribed the 1st time with no issues. Then I cancelled my subscription. Now that i'm trying to renew it, i keep getting a message saying that my I should use another card or try again later. I know my card is valid, and i've read people talking about this same problem in a lot of sites and forums. Annoying. Also, their support takes time to answer. Didn't get one yet. Don't you want my money?

BH

Bantu Heritage Transit

09/20/20

2 out of 5

Rejects my valid card, can't renew my subscription

I susbscribed the 1st time with no issues. Then I cancelled my subscription. Now that i'm trying to renew it, i keep getting a message saying that my I should use another card or try again later. I know my card is valid, and i've read people talking about this same problem in a lot of sites and forums. Annoying. Also, their support takes time to answer. Didn't get one yet. Don't you want my money?

T

Tia

09/13/20

1 out of 5

Started Off Great...

I enthusiastically signed up for a membership. $8.99/ month with tons of titles to choose from was a fantastic deal. Then suddenly within the past 5 days, nearly ALL of the well-known authors in the genres I like to read disappeared. I'm now left with mostly self-published items & Romance/YA novels that have nothing to do with metaphysical topics. I understand rotation of inventory, but to be completely devoid of well-known authors in a particular genre is unacceptable. To be fair, the ...

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SW

Sarah Wordsworth

09/12/20

1 out of 5

Won't let you cancel

Won't let you cancel, have cancelled & they keep taking my money!

MK

Mira-Maria Kontkanen

09/11/20

1 out of 5

Cheat in their cancellation policy

I was overall happy with the content I used from scribd during my active user time. However, what made me really angry is their cancellation policy. I just recently noticed that for the SECOND time after I had been trying to cancel my subscription, I had been charged the membership for at least one full year even though I had tried to cancel it two times before. Here is what happened: I had followed the cancel my subscription-path from the scribd online page. The way they trick people to ...

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JM

Jon McGugan

09/10/20

1 out of 5

Scribd not unlimited again

I see David raised this a few days ago. I got the same rubbish response from Scribd as they have put as a reply. My latest one is about a 37 book series. I managed to listen to 19 of them before they all disappeared. This is a truly rubbish way of treating customers. I suspect I will have to close my account and start a new one. My other complaint is I raise tickets but cannot access them. They tell me I will get a verification email witin 10 minutes but never do. They then ask customers ...

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CS

Carla Sampson

09/10/20

1 out of 5

Last month I would have given a great…

Last month I would have given a great review. However, things have changed. For many months I have been very happy. Getting several audiobooks each month, then having limited selections after so many. This month, after saying they would be available on a certain date, they are now not available for ANOTHER month. The worst part is that I can not reach ANYONE!! They ignore my messages and I can find no other way to reach them. Evidently, a bad review is the only way to get a response. Maybe ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].