Scribd Reviews in September 2026: User Ratings, Pros & Cons

Good app....

Good app..... although not always the most recent and popular book releases to select from. Hi SCRIBD , thanks for your response and as requested here are some titles ( albeit not exclusively) I have previously been unable to locate on SCRIBD ....Middle England by Jonathan Coe , V2 by Robert Harris . Regards.

Withdrawing my money no subscription

I noticed Scribd has been withdrawing money from my account for over a year with no active membership. Even when I contacted them they were unable to find my account, just an email address that was not mine. It’s been two months and still no one has replied to me about cancelling this or returning my money. I want my money back!

Cancellation of membership is deceptive

I thought I cancelled my membership, but kept getting charged the monthly fee unkowingly. SCRIBD makes it really not clear at all that you have not cancelled yet and pretty much hides the process to complete cancellation. WORST company ever. Seems like Scribd already knows that we don't want their service and are going to cancel, why else make it so awkward. Maybe better to focus on how to retain users through amazing service and content than through deceptive scam. Screw you!

Terrible

Terrible i have a test tomorrow and i was only able to find the best notes on that website but i have to pay $8.99 for just a bunch of notes for a test tomorrow only.

Don't even think about joining

I've had an open ticket for being double charged for the last year which still hasn't been resolved. I will plan on filling a dispute with my credit card company as Scribd wont return my emails. Horrible customer experience.

Be aware of the trap for taking money…

Be aware of the trap for taking money and deceptive practice !!! A few months ago I decided to stop my membership with Scribd. When I started the process Scribd offered me to pause my membership for 3 months and then make a decision. Which I have done. Next thing I know I am charged for the new membership fee, without ever being asked whether I want to resume my membership!!!! This is deceptive practice, worthy of a betting shop not a platform that is supposed to spread the knowledge!!! I ...

If you plan to pause / cancel your…

If you plan to pause / cancel your membership for a bit, just note that you won't be able to simply sign back up as your payment details on your account will now be blocked. I've tried several different cards and none of them work. Customer service don't seem to get back to you when you contact them either.

Catalog rotation- No access to premium audiobook publishers

My problems began the 1st week of October. One by one my "Saved" books were "Unavailable" and later listed as "Available on 10/30/2020". Submitted 1st request for an explanation (Request #2942901) followed by request for resolution Oct 6 (Request #2942881). Most tickets were closed out without response or action. Customer support claims that "library catalogs rotate" based on my activity including previewed books. This isn't a catalog rotation of titles but rather ALL premium audiobook ...

Cancelling Membership

I thought I had cancelled my membership but kept getting charged the monthly fee. YOU (SCRIBD) make it awkward by making it harder to cancel than join.

Cancelling Membership

I thought I had cancelled my membership but kept getting charged the monthly fee. YOU (SCRIBD) make it awkward by making it harder to cancel than join.