Scribd Reviews in September 2026: User Ratings, Pros & Cons

SCAMMER

SCAMMER I was ended my membership account since a year ago. I just notice its stay working although it was stopped a year ago. Then, i noticed that, Scribd inc still deducted my money through my bank account. Please help me how to bring down this scammer scribd. I think i need take legal action..

Update payment

I m very disappointed. I was trying to update payment every day for 2 weeks. I couldn’t do it. My cards are valid. I sent 2 emails and nobody answered to me. My ticket number is #3065756. I m waiting your answer.

Worst Company I have ever dealt with

I signed up to Scribd for my elderly mother who has macular degeneration in November 2019..Scribd charged a 12 monthly payment to my credit card on the 13 Nov 2020. I contacted them within 3 days and asked for a refund because my mother now has Alzheimers and cannot use her ipad .I supplied all details and no reply several emails later. The account has not been used I am very unhappy and this is extremely unreasonable and unfair.

Poor customer service

I had a scribd membership and had an unauthorised Scribd gift subscription of US$100 come out of my account. I email scribd, cancelled my membership and let them know but they only refunded my membership fee of $US8.99. I emailed back to query this with a screen shot of the gift membership which has a recipient email so it shod be easy for them to cancel it. In the mean time someone changed my password to my Scribd account and again I contacted Scribd through the password confirmation email ...

Poor customer service and a scam

I had a scribd membership and had an unauthorised Scribd gift subscription of US$100 come out of my account. I email scribd, cancelled my membership and let them know but they only refunded my membership fee of $US8.99. I emailed back to query this with a screen shot of the gift membership which has a recipient email so it shod be easy for them to cancel it. In the mean time someone changed my password to my Scribd account and again I contacted Scribd through the password confirmation email ...

Great platform to contain each &…

Great platform to contain each & everything

I love the service for the most part

I love the service for the most part. My big complaint is how some books are only available for a limited time. This is annoying. Especially if I have started a book, then I have to wait a month to continue reading the book. If I have not started the book it would not be so bad. Hopefully this changes

Cancellation is impossible

Tried to cancel in September (realized later that is tricky, the UX is really bad concerning cancelling). Did again in October, this time I worked on it longer and it seemed to be successful. Forgot to check it later. And now, I got the message from them that they can't process my payment as my credit card got changed (luckily!).

i was triying to do payment its not…

i was triying to do payment its not getting through multiple times same error.

They still charged me after…

They still charged me after cancellation!