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Scribd Reviews in September 2026: User Ratings, Pros & Cons

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1.93

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Scribd Reviews & Ratings

1.93

Based on 1544 ratings & 1895 reviews

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Rating Distribution

Excellent

(265)

Very Good

(135)

Good

(90)

Poor

(95)

Terrible

(1310)

Scribd pros and cons

  • Reviewers praise the vast selection of audiobooks, ebooks, documents and other content.

  • Users consider it affordable and good value for the price.

  • The app is easy to use and works smoothly across devices.

  • Customer support handles refunds and billing issues quickly and helpfully.

  • A few reviewers occasionally cannot find specific titles they want.

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Showing 1161-1170 out of 1895

MK

Maddy K

01/12/21

1 out of 5

SCAM !!!

you have taken my three different credit cards information for over a year that is unauthorized and I did not consent. I when i canceled my plan over 1 year ago and changed my credit card. you should not have any access to that information. yet this website fines out my new credit cards and charges me with me never giving any consent. I HAVE NEVER ALLOWED THEM MY PERSONAL BANKING INFORMATION but this company has hacked my personal information that should not be known. This is more then a ...

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CB

Colin B

01/11/21

1 out of 5

Cancellation process is extremely…

Cancellation process is extremely confusing, after several attempts we finally realized that there were additional pages to further confirm after "confirming" cancellation but only after a few additional months were charged. EDIT: Scribd followed up on the response below they requested with a pro forma e-mail that did not address the cancellation process, so again you must be extremely careful as they make it quite difficult to cancel.

CB

Colin B

01/11/21

1 out of 5

Cancellation process is extremely…

Cancellation process is extremely confusing, after several attempts we finally realized that there were additional pages to further confirm after "confirming" cancellation but only after a few additional months were charged. EDIT: Scribd followed up on the response below they requested with a pro forma e-mail that did not address the cancellation process, so again you must be extremely careful as they make it quite difficult to cancel.

PG

pinar gulpinar

01/10/21

1 out of 5

i am pretty sure i have canceled my…

i am pretty sure i have canceled my free subscription but i have noticed that they kept charging me for almost a year and this happened for my 2 different e-mails. it is more than 200 gbp. today i have noticed that when you cancel your membership it leads to you another page with a different question and you have to hit cancel again and another page and hit cancel again. Definetly trying to take advantage of you will think that you had canceled your subscription at some point. They say that ...

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PG

pinar gulpinar

01/10/21

1 out of 5

i am pretty sure i have canceled my…

i am pretty sure i have canceled my free subscription but i have noticed that they kept charging me for almost a year and this happened for my 2 different e-mails. it is more than 200 gbp. today i have noticed that when you cancel your membership it leads to you another page with a different question and you have to hit cancel again and another page and hit cancel again. Definetly trying to take advantage of you will think that you had canceled your subscription at some point. They say that ...

Read more

ZR

Zavien Reynolds

01/09/21

1 out of 5

I'm not able to add new payment method…

I'm not able to add new payment method through app. I've been tryong since December 2020. I keep getting error messages when trying to add a new payment method. The card information I'm entering is correct and there is plenty of money on there. I get error message every time I try to add any card. My subscription has been paused by Scribd since I cannot add a new payment. I've been a member for over 4 years and never had this problem. I received multiple emails from Scribd stating that I ...

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ZR

Zavien Reynolds

01/09/21

1 out of 5

I'm not able to add new payment method…

I'm not able to add new payment method through app. I've been tryong since December 2020. I keep getting error messages when trying to add a new payment method. The card information I'm entering is correct and there is plenty of money on there. I get error message every time I try to add any card. My subscription has been paused by Scribd since I cannot add a new payment. I've been a member for over 4 years and never had this problem. I received multiple emails from Scribd stating that I ...

Read more

CB

Claudio Ben

01/08/21

1 out of 5

I was allured into subscribing for a…

I was allured into subscribing for a free period and although I cancelled and never used their web services again I eventually found out that I kept being charged monthly fees for many months for a total of 86.66 UK Pounds.Eventually when I realised the overcharge I asked to be refunded the amount charged in excess but I only received 9.99 pds refund !!!!! I complained several times but they are insisting to say that I did not cancel in time. NEVER used then again and suggest you do the ...

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CB

Claudio Ben

01/08/21

1 out of 5

I was allured into subscribing for a…

I was allured into subscribing for a free period and although I cancelled and never used their web services again I eventually found out that I kept being charged monthly fees for many months for a total of 86.66 UK Pounds.Eventually when I realised the overcharge I asked to be refunded the amount charged in excess but I only received 9.99 pds refund !!!!! I complained several times but they are insisting to say that I did not cancel in time. NEVER used then again and suggest you do the ...

Read more

MR

Maverick Reader

01/05/21

1 out of 5

Poor Scribd experience

I signed up a Scribd free trial of 2 months. However, Scribd keeps saying to restart membership. I'm not able to read the full book and shows it is in preview mode where I can read only few pages. This is my first experience with scribd and really upset with this trial. I opened ticket #3096135 but no response and there is no phone number to contact.

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