SalesLoft Reviews in July 2025: User Ratings, Pros & Cons

Salesloft - The best Sales tool we have ever purchased!

What do you like best? Visibility, Automation, Cadences. It is such an essential tool for any Sales team. Having the ability to see where a team member is at any point is absolutely a game-changer. The integrations for various tools in use and on the "want" list made enabling Salesloft pain-free too. What do you dislike? I have to use Zoom instead of MS Teams. I haven't checked the roadmap for Salesloft in a while, maybe they are working to integrate Teams since Microsoft has ...

The attention and assistance often feels like we're the only customer!

What do you like best? Help whenever we need it from various folks at SalesLoft, tons of virtual training available. Ease of use, fairly intuitive. What do you dislike? Some inability to customize means I cannot see exactly what I need to in order to measure my team's success, but completely understandable. Some of the downsides are limitations in analytics & reporting. Some of the logic - for example recording a call as a "success" is not customization in a way that I can apply ...

Much Needed Tool - Regardless of Industry Vertical

What do you like best? Love the ability to creatively put-together a cadence. Tailor it to my needs and drive results. I believe any organization, regardless of their size could greatly benefit from this tool. I really like that it tracks everything for me on a daily basis. Every sales man/woman needs to start their day with SalesLoft. It provides direction. What do you dislike? Tools can always have more integrations. Wish it synced up with more of my daily-platforms, but that ...

Intuitive and Robust - All in one.

What do you like best? I like the simple layout of SalesLoft. It's very intuitive to pick up quickly and I was able to get my team running quickly. I can very easily dive into the data, either in salesloft or salesforce and quickly coach my team up on areas that might be an opportunity for improvement. Everything is easy to access and laid out well. Cadences are especially simple to build. What do you dislike? Some of the more technical aspects can be a bit cumbersome to onboard. I ...

Generally a good platform but have had frequent technical issues.

What do you like best? Cadences, view into my team's activity, calling with randomized local numbers, templates, Email tracking What do you dislike? We've found it to be buggy sporadically. Our AM and support has generally been responsive but when your whole sales team calls off the platform, we really need 100% uptime. What problems are you solving with the product? What benefits have you realized? The most important use case here is logging all our emails, calls and ...

SalesLoft has made calling easier and more visible

What do you like best? SalesLoft has a lot of great features. We heavily utilize cadences as a way to engage with our leads & customers. The granularity on reporting in Salesforce and SalesLoft has helped us hone which cadences, email templates, and times of day work best for our customers. What do you dislike? This is tough to answer, the functionality, response time from the team/support, and overall product stability is significantly better than the previous product. We'd like ...

Invaluable resource for our team

What do you like best? The ability to get large volumes of highly targeted activity out to prospects and clients. What do you dislike? Hard to think of anything negative here... What problems are you solving with the product? What benefits have you realized? Salesloft has helped our sales team to dramatically improve our prospecting and outreach efficiency.

A tool that helps you reach your prospects in a more meaningful way

What do you like best? Personalised emails are what prospects appreciate (and respond to). With a tool like SalesLoft you are able to do that without having to spend hours with manual data entry - love the tool and could not imagine my day without it! What do you dislike? The integration with SugarCRM has not yet been created for my team (coming now) What problems are you solving with the product? What benefits have you realized? having to write each email myself, having ...

Excellent product

What do you like best? Automatic logging of all activity (calls, emails, notes, Linked In Sales Navigator) to Salesforce. Call recordings. Easy to edit Contact and Account data that'll sync back to Salesforce within minutes. Much easier to use than Salesforce. Best thing is cadences. Love it. I am able to set up a sequence of events like email a prospect and then same day follow them on Linked In, the next day I call them, the day after I email again and text them. It's really nice to ...

The best prospecting tool (if you can afford it)

What do you like best? Salesloft gives you all the prospecting possibilities you need and of course a salesforce integration which is really valuable / and also a perfect linkedin & sales navigator integration. What do you dislike? Maybe the major drawback is its complexity.There are a lot of options which can be a bit stressful when you discover the tool. And it's a bit expensive. What problems are you solving with the product? What benefits have you realized? Salesloft ...