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we mainly need a tool for basic ticket management and tracking. is service cloud too much for just that?
we're a small startup with just 8 people and mostly handle customer support through email and social media. is service cloud too complex for us?
i'm curious about the free trial for service cloud. what features can i expect to access during that time?
what are some best practices for effectively using service cloud in a medium-sized business?
i want to know if we can add our company's branding to the self-service portal in service cloud.
we get a lot of customer queries through social media. how does service cloud handle that integration?
we have different roles in our support team. how does service cloud manage user permissions?
we're looking for a solution that helps with SLA management. what kind of contract management does service cloud offer?