9.1
Spot Score
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Streamline your accounting with Sage One.
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Starts from $24/month when monthly
Sage continues to cement its reputation as a trusted and versatile accounting and business management solution, with decades of customer loyalty and overwhelmingly positive feedback. Users consistently praise its user-friendly interface, making it accessible to both seasoned financial professionals and those without a background in accounting. Features like ...Read more
Highly reliable with a long history of customer satisfaction, making it a trusted choice for decades.
Intuitive and user-friendly interface, allowing non-accountants and beginners to use it with ease.
Efficient in automating repetitive tasks, including VAT submissions, bank feeds, and fixed asset management, leading to improved productivity.
Excellent customer service and technical support, with knowledgeable and patient staff who provide quick and detailed solutions.
Some minor glitches persist in the platform, which may disrupt user experience occasionally.
Steeper learning curve for advanced features or specific customizations without prior experience or guidance.
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Q&
Q & A Live Attendee
10/06/20
Payroll Advice
I connected to the live Q&A sessions on Monday 5th Oct 20 and my question regarding payroll was answered immediately. I find this option of contact with Sage the most efficient. It is quick and easy and your issue or query is resolved straight away.
DS
Doctors surgery
10/06/20
Sage has given me great support over…
Sage has given me great support over the telephone today. Although I did have to wait for around half an hour to speak to someone it was worth it. The agent did everything that he said he would and everything worked.
P
Pete
10/06/20
Gilly was very helpful
Gilly was very helpful, what she didn't know herself she found out for me and good to her word emailed with an update.
C
customer
10/06/20
The technical support is great
The technical support is great, but unfortunately given the wrong payroll version originally. Slightly miss sold the pension system, and no user guide to start with for the basic's if you have never used it. But great support from Jacqueline and the technical team.
NH
Neil Hammond
10/05/20
Patient with me
Patient with me, very helpful and resolved my problem!I can't thank Robbie enough.
JS
Johns Simon
10/05/20
Congratulation to Mr Kieran Fraser (SAGE payroll)
Today I rang SAGE with an issue with payroll full payment submission / wrong month last month etc…fortunately, the call was attended by “Mr Kieran Fraser”Mr Kieran Fraser, is very polite, calm, patiently listed the problem – fully understand the issue started to guide me to correct the issueI request whether he could logon and remotely do it for meMr Kieran Fraser – happily accepted my request – remotely took control of my computer and done everything supposedto do and I am very much happy ...
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C
customer
10/05/20
Fantastic Customer Service Experience!
I called to see if I could get information on a report needed for Pension Contributions plus I had a few other questions in relation to the Sage Employee Benefits Scheme and Training. Mark was very knowledgeable and extremely helpful, he provided me with all the information I needed in an instant! He actually restored my faith in making a call to a customer service line as more often than not its tends to be quite an unpleasant experience. Congratulations on providing a fantastic Customer ...
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SC
Sage Customer
10/05/20
Question was answered quickly
Question was answered quickly and efficiently. Sam was really helpful and I understood how to sort my problem.
SM
Susan McCall
10/05/20
5 STAR RATING
I am extremely happy to give a 5 star rating as Andrew is and has always been very helpful and it is always a pleasure to deal with him.
C
customer
10/05/20
Sage 50 Payroll
I had an issue with Sage 50 Payroll, but I could not understand the reason for this, so I contacted Sage to help find a resolution. The customer service contact was very professional, polite and friendly. To understand the issue, Sage performed thorough checks over the telephone and then using the remote connection, they were able to clearly identify that it was a technical issue with the software. Although it took longer than we both expected, the customer service contact ensured that the ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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