9.4
SpotScore
Reward Gateway Reviews in July 2026: User Ratings, Pros & Cons
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Reward Gateway Reviews & Ratings
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Spotsaas Editor’s POV
Reward Gateway's app has shown to be a valuable tool for many users, offering significant savings and a wide range of discounts. Users have reported saving substantial amounts, with one user mentioning saving over £340 and finding the discounts to add up quickly. The app also provides a variety of offers and excellent customer service according to multiple users ...Read more
Reward Gateway pros and cons
Quick response and resolution to customer issues, providing excellent service.
Great range of offers with helpful instant vouchers, making savings easy.
Efficient and professional customer service, resolving problems promptly.
Easy-to-use platform for accessing discounts, benefits, and reward statements, enhancing the employee experience.
Lack of clarity on refund policies and processes, leading to confusion and dissatisfaction with returns.
Issues with certain vouchers not functioning properly or being non-refundable, causing frustration and financial loss for users.
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Showing 301-310 out of 2953
G
gijnesy
04/27/23
I had bought a voucher for a lot of…
I had bought a voucher for a lot of money to use in a restaurant but it wasnt accepted for no reason. Therefore i was left with a voucher that was neither instant nor useful. I mentioned to the support team of my quandry and they went out their way to help me out. They could have fobbed me off with policies but they understood the pickle i was in. thanks very much!
KB
Kenny Brown
04/27/23
Rescued by the team!
Through my own incompetence, I ordered excessive amounts of vouchers but the rewards team reimbursed me and cancelled the voucher. I'm so gratefull and this reflects the priority given to customer satisfaction. Huge thanks.
MP
Mrs P
04/23/23
Problem with an instant voucher purchase
I have made a conscious effort to use Kent Rewards more with the cost of living crisis that we all find ourselves in. Unfortunately, I had a problem with an instant voucher that I was unable to use. I got straight on to the live chat and Milka was able to help me and kindly passed my query on to Angela who was able to process a full refund. Couldn't have asked for better customer service under the circumstances. This was all dealt with very swiftly, efficiently and empathetically. I look ...
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S
Sergio
04/19/23
Very good customer service
Very good customer service, quick and resolutive.
SV
Slwj V
04/18/23
I always received a great service…
I always received a great service whenever I contacted customer service of reward gateway. I have contacted them few times over the years and my experience always been very positive. They always resolved my issues quickly.
JW
John w
04/16/23
"Amazing Gifts for for amazing Employee's"
What do you like best about Reward Gateway? Everything!!! it is amazing for employees to receive great recommendation with fonds What do you dislike about Reward Gateway?
P
Paul
04/16/23
Good customer service
For the first time in over a year, something went wrong. The team were very responsive and quickly put the situation right, including a full refund.
YS
yvette s
04/13/23
"Fond team"
What do you like best about Reward Gateway? Giving recognition to co-workers, leaders, teams. What do you dislike about Reward Gateway?
TA
Tony Allan
04/12/23
Not to be trusted
When buying an "instant" voucher that isn't only not instant it also doesn't work. To then spend 20 minutes in an online chat to be told that I couldn't have a refund as it needs to be passed onto another department to be investigated with no time limit given. So I then need to pay again directly with the retail. So glad that I paid with my credit card. Not to be trusted.
A
Atefeh
04/11/23
Great support
Fast reply, continuous support and great service. Thank you!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].