9.4
SpotScore
Reward Gateway Reviews in July 2026: User Ratings, Pros & Cons
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Reward Gateway Reviews & Ratings
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Spotsaas Editor’s POV
Reward Gateway's app has shown to be a valuable tool for many users, offering significant savings and a wide range of discounts. Users have reported saving substantial amounts, with one user mentioning saving over £340 and finding the discounts to add up quickly. The app also provides a variety of offers and excellent customer service according to multiple users ...Read more
Reward Gateway pros and cons
Quick response and resolution to customer issues, providing excellent service.
Great range of offers with helpful instant vouchers, making savings easy.
Efficient and professional customer service, resolving problems promptly.
Easy-to-use platform for accessing discounts, benefits, and reward statements, enhancing the employee experience.
Lack of clarity on refund policies and processes, leading to confusion and dissatisfaction with returns.
Issues with certain vouchers not functioning properly or being non-refundable, causing frustration and financial loss for users.
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Showing 231-240 out of 2953
GC
Glen Castle
08/02/23
very helpful
very helpful! thank you!
C
Ciara
07/31/23
Helpful and informative team, gives me confidence in using the service again.
I had an issue with a purchase made on the smart spending website with a faulty voucher, I did struggle at first to get a definite answer from the live chat team as to when I would hear back from the refunds team, until I was given a phone number and was able to speak to someone and I could explain that I didn't want to rush them but that I just felt I needed to be kept informed on any updates or delays to the refund case. The agent I spoke to over the phone was very helpful and ...
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D
Dave
07/30/23
Mixed bag
Mixed bag - the reloadable giftcards are great for getting discounts on regular shopping like supermarkets, but I find I have to contact them for most times to chase for my cashback when booking holidays or hotels or other purchases - very rarely does that work and some retailers make you wait 3 months until you get paid.
AU
Anonymous User
07/28/23
"Great Way to Recognize & Reward Colleagues"
What do you like best about Reward Gateway? It makes it extremely easy to publicly recognize and reward employees and colleagues. It makes it easy to for them to receive rewards and recognition and respond to recognition.
TB
the barginman
07/26/23
Lack of ownership
I am trying to access the car benefit scheme on my reward gateway Every time I click link it does not work No one else has issues it should uses SSO to sign in I have raised internal to HR they say contact reward gateway I raised email 27 July 2023 No one is resolving I have asked for escalation but again no joy Do you care about my query I have asked for CEO Nick Burns address and Iliyam said can't give co policy really?? CEO is ultimately responsible Your technical teams can't ...
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CH
Carol Hagan
07/25/23
Customer service from Angeli was…
Customer service from Angeli was exceptional. She provided me with all the details I needed and the link to activate my account again. Thank you very much.
AU
Anonymous User
07/24/23
"Unable to get refund"
What do you like best about Reward Gateway? Nothing. Very unhelpful customer service What do you dislike about Reward Gateway?
TT
Todor Tashev
07/19/23
Arguably the best cashback and reward…
Arguably the best cashback and reward provider. Their support team is top level with phone and email support 7 days a week, prompt, efficient and reliable. Special mention to Kristian K from the support specialist team. Great service, thank you so much once again.
LD
Leigh Donneky
07/17/23
Excellent customer service.
The service I received was excellent. The issue was resolved quickly. Thank you for your help Angela. It was much appreciated.
A
AO
07/16/23
Appalling Customer Service
According to their app my transaction to buy a discount voucher failed, yet the money has been requested from my bank. The only way to contact customer services is via online chat and was told it was a known issue and the payment request had been rejected. This is not the case and despite asking for an update on my refund, I have heard nothing – appalling customer service. This is the second time this has happened this year.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].