9.4
SpotScore
Reward Gateway Reviews in July 2026: User Ratings, Pros & Cons
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Reward Gateway Reviews & Ratings
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Spotsaas Editor’s POV
Reward Gateway's app has shown to be a valuable tool for many users, offering significant savings and a wide range of discounts. Users have reported saving substantial amounts, with one user mentioning saving over £340 and finding the discounts to add up quickly. The app also provides a variety of offers and excellent customer service according to multiple users ...Read more
Reward Gateway pros and cons
Quick response and resolution to customer issues, providing excellent service.
Great range of offers with helpful instant vouchers, making savings easy.
Efficient and professional customer service, resolving problems promptly.
Easy-to-use platform for accessing discounts, benefits, and reward statements, enhancing the employee experience.
Lack of clarity on refund policies and processes, leading to confusion and dissatisfaction with returns.
Issues with certain vouchers not functioning properly or being non-refundable, causing frustration and financial loss for users.
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Showing 221-230 out of 2953
OB
Olivia B
08/16/23
"Such a fun way to recognize peers!"
What do you like best about Reward Gateway? Great way to be able to recoginze others and give a shoutout. What do you dislike about Reward Gateway?
A
A
08/14/23
Awful customer service
Awful customer service. Have now had a support ticket open for 6 weeks. After 3 weeks they said I could have a refund as the voucher they supplied could not be used, yet 3 weeks later nothing - no response to any follow up emails; just ignored.
S
Sharon
08/14/23
call to support centre
When I had an enquiry and had to phone up for support the staff were really helpful and fully resolved the issue promptly
B
Becca
08/08/23
My mum purchased a gift voucher on this…
My mum purchased a gift voucher on this website for Ted Baker even though Ted Baker are not accepting gift vouchers now so she is now £45 down. She keeps messaging Reward gateway and are being told 'they are looking into it' and will not refund her. This has been going on for 9 days! Disgusting treatment.
H
Harmeet
08/08/23
Very good
Very good, helpful customer service
MB
Manvi B
08/06/23
Been using rewardgateway for couple of…
Been using rewardgateway for couple of years. Customer care is very helpful when their support is needed.
AB
Annie Bove
08/03/23
Ivan and Elena
Ivan and Elena were professional and helped me very fast with my query. Thank you!
C
Craig
08/02/23
My experience was superb from start to…
My experience was superb from start to finish. Very helpful in rectifying my problem. Great customer service from Angela who was quick and helpful with our communication.
H
Helen
08/02/23
Great customer service
I had a nightmare with a Leisure Voucher Card (down to the retailer) where it would not be accepted even though they were on the list. The concern was handled well and to my complete satisfaction.
K
Kerry
08/02/23
really helpful
really helpful, got my issue sorted within minutes
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].