Revenue Grid Reviews in June 2026: User Ratings, Pros & Cons

"SmartCloud Connect has helped us save a lot of time doing redundant work and focus on selling "

What do you like best about Revenue Grid? The ability to do everything within Outlook without interruptions into Salesforce and our document management system. SmartCloud Connect also provides real time notifications on email open rates which pretty cool and helps us in pushing our deals forward. What do you dislike about Revenue Grid? I have yet to find something I didn't like about this product. Recommendations to others considering Revenue Grid: I would definitely recommend SmartCloud ...

"Must have product for salesforce users"

What do you like best about Revenue Grid? SmartConnect just saves me a ton of time, no brainer for the price. Our entire team is using it and now we cant imagine our lives without it. Special thanks to the CSM team is very responsive and always helpful What do you dislike about Revenue Grid? it might be slow on the initial outlook start but I guess it’s an ok behaviour for such a product. What problems is Revenue Grid solving and how is that benefiting you? Seeing all customer data next to ...

"Will meet all of your needs"

What do you like best about Revenue Grid? I like this tool since I basically don’t need to go to my CRM anymore which save me time. Scheduling feature is a nice addition too. Overall the product is pretty quick and customizable. What do you dislike about Revenue Grid? I wish it had a send later feature and maybe a few other bells and whistles but it is okay for the price as it is. Recommendations to others considering Revenue Grid: Make sure you have good communication with csm team, they ...

"Pleased SmartCloud User"

What do you like best about Revenue Grid? That they work with Macs, Salesforce, and Outlook. They are also have responsive customer service. What do you dislike about Revenue Grid? The program can be a bit temperamental. The user's interface can also be different based on when they got their license (so my interface is different from my co-workers). What problems is Revenue Grid solving and how is that benefiting you? They help keep track of emails and share them with the entire office.

"SmartCloud works cross platform (Mac & PC) for my team"

What do you like best about Revenue Grid? I like the ability for SmartCloud to effectively work cross platform (Mac & PC) for my sales team as well as the ability to reliably sync email communications and attachments. I cannot express both of these points enough since SmartCloud has been my second provider where the first provider was wildly unreliable in working on both the Mac & PC platforms and syncing of email communications. What do you dislike about Revenue Grid? Syncing of emails ...

"Good tool but bad customer support"

What do you like best about Revenue Grid? Very easy and intuitive to use. Light tool and great features. What do you dislike about Revenue Grid? Customer Support is very slow and not responsive. Stopped using it because the support could not solve some user issues that jeopardize all the good features. Recommendations to others considering Revenue Grid: Great tool, but ask for a better Customer Support. What problems is Revenue Grid solving and how is that benefiting you? Connect Outlook ...

"Great solution for our organization "

What do you like best about Revenue Grid? Works with users on the MAC and Window platform Very easy to seamlessly work between SF and Outlook Integrates with any object in SF included managed packages Support is generally very good What do you dislike about Revenue Grid? Syncing for calendar initially is tricky and we had a few users quite frustrated What problems is Revenue Grid solving and how is that benefiting you? Ability for our MAC users to fully function within Outlook was a key ...

"Great app for SFDC & Outlook synchronization"

What do you like best about Revenue Grid? Seamless synchronization of calendar, emails & contact data What do you dislike about Revenue Grid? Would like expanded 'filters' or ability to set parameters on what is synched. What problems is Revenue Grid solving and how is that benefiting you? Company IT provides exchange & SFDC but no integration. IT also restricts individual installing salesforce apps etc. SmartCloud has been a great solution to have cross platform integration that a user can ...

"Salesforce E-mail Integration"

What do you like best about Revenue Grid? We've been very happy with SmartCloud Connect since we implemented it this year. I now have confidence that the e-mail communications that my team sends via MS Outlook are stored in the appropriate records within salesforce with no additional work necessary from my team members. What do you dislike about Revenue Grid? I haven't had any issues with SmartCloud Connect to date. What problems is Revenue Grid solving and how is that benefiting ...

"I like it"

What do you like best about Revenue Grid? Adding contacts from letter!all contacts, include contacts from copy What do you dislike about Revenue Grid? May be useful to put company name in contact card. What problems is Revenue Grid solving and how is that benefiting you? To improve our crm system