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9.4

Spot Score

Revel Systems - POS Software

Revel Systems Reviews in May 2025: User Ratings, Pros & Cons

Streamline your business with cloud-based POS.

3.6

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Starts from $99/Month, also offers free forever plan

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Revel Systems Reviews & Ratings

3.6

Very Good

Based on 556 ratings & 570 reviews

Rating Distribution

Excellent

(286)

Very Good

(120)

Good

(45)

Poor

(25)

Terible

(94)

Expert's Review

Revel Systems has garnered a mix of feedback over the past year, showcasing a range of experiences. While some users have raised concerns about hidden contract traps, poor service quality, and high cancellation fees, others have highlighted the ease of use, strong support, and seamless integration capabilities of the system. Positive notes emphasize Revel's ...Read more

Revel Systems pros and cons

  • Intuitive and user-friendly interface, suitable for fast casual businesses.

  • Excellent customer service that is patient, kind, and easy to understand.

  • Flexible and customizable software, easy for all company staff to use.

  • Offers extensive personalization options compared to other POS systems.

  • Deceptive contract renewal practices without clear consent or communication.

  • Unreliable service with frequent disruptions and failures in POS and payment processing.

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Showing 271-280 out of 570

NF

Nicole F

01/30/18

4.5 out of 5

"Convenient"

What do you like best about Revel Systems? This is a great POS system! It is easy to use and convenient with multiple employees. What do you dislike about Revel Systems?

M

Mike

01/30/18

1 out of 5

Revel Systems Negative Experience

Initially spoke with Revel Systems on 1/2/18 and explained my system requirements and required completion date of 1/19/18. I was assured everything would be installed on time by Mollie. I submitted all of their documents when asked to and got 1 email from my representative Timothy. Hardware was sent & I paid the full amount for the system then stopped getting responses from Revel Systems. My local representative Timothy did not respond to my emails and Mollie said there was nothing she ...

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AU

Anonymous User

01/29/18

5 out of 5

"Very easy to use and program"

What do you like best about Revel Systems? It’s ease of use, it’s integration with other business apps/companies such as Vantiv and Loyalty Plant What do you dislike about Revel Systems?

AU

Anonymous User

01/28/18

3 out of 5

"Good POS software"

What do you like best about Revel Systems? multiple menus and color coding keep everything organized. Option for multiple queues allow us to direct drinks to the bar and food to the kitchen.

AU

Anonymous User

01/28/18

3 out of 5

"Good POS software"

What do you like best about Revel Systems? multiple menus and color coding keep everything organized. Option for multiple queues allow us to direct drinks to the bar and food to the kitchen.

ML

Mauricio Lozano

01/16/18

5 out of 5

Revel is always keeping up with new …

Revel is always keeping up with new features and really hears what we, their customers, have to say and suggest about the software.

K

Kimberly

01/16/18

5 out of 5

Always helpful and can answer our …

Always helpful and can answer our questions.

ST

Sharon Tiedemann

01/10/18

1 out of 5

REVEL SUCKS and $5000 do it yourself

It’s been 3 months since I paid $4400 for a deposit on Revel POS for equipment that still has not been installed by the Revel installer who doesn’t drill any holes for installation and required me to hire a handyman to assist him in my installation. They now have charged me $314 for 3 months rental of equipment which they didn’t install. It took me three months of Revel University figuring out how to input my menu items. You need a programming degree to figure out, they do not install your ...

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D

Denise

01/09/18

5 out of 5

Revel is the bomb .com

What I Love about REVEL is that every time I call them to ask the simplest question on how to teach me how to change or add anything in my pod system they are always helping me. I love the fact that they do not let you go until they fix the problem that you are having. Thank you so much to the staff for being son patient atleast with me, I love it.

P

Patrick

01/08/18

5 out of 5

On support for less than a minute and …

On support for less than a minute and had my answer!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].