Revel Systems Reviews in May 2025: User Ratings, Pros & Cons

You all are exceptionall!

You all are exceptionall. Sometime the first call triage is a little challenging becksse they are trying to understand the issue but after that it’s great!

I love the system and the information …

I love the system and the information it provides, it makes everything easier my only complaint is about backend training. I feel like there are too many steps involved to add menu items and navigate backend issues.

Dissapointed

I was told my credit card was going to be charge only $211.33 and I ended up being charged $317. I did ask to DON´T apply a hard inquiry into my credit file they said many times it was only a soft inquiry and I ended up getting a hard inquiry. I was told to apply for the service ASAP because it would take over 6 weeks to get everything ready, I did got the equipment with one day of the payment, now i don't know if that was only a sales trick or what... Hope to don't have any more issues in ...

IT support and customer service like no other

My direct Connect Jackie was and still is a godsend she helped me purchase the exact equipment that I needed .. I hope everyone that works for revel is as amazing as her .. she hard worker always available , patient, and willing to help and go the extra mile ... I asked to speak to her manager to thank her for her hard work and she said it wasn’t necessary yay I was a pleasure! Like who does that! Wow I wish she was one of my employees .. customer service and IT support is the reason why I ...

Great reaponse

The system looks fine and the team is responsive. Fast delivery and will definitely recommend it to colleagues and partners. yahya khojah

The backend of this computer system has …

The backend of this computer system has truly been amazing. With live edits and the ability to view statistics on the go, wherever I am, it has done wonders to see where our company is headed. The customer service has been trustworthy and efficient in helping any problems we need fixed.

My life became so much easier after …

My life became so much easier after revel system it's awesome execellent

Trustpilot was very user friendly and …

Trustpilot was very user friendly and straightforward. I would recommend it to anyone.

Maker Pizza

Exceptional service. Excellent response times. Friendly and profressonal.

REVEL's Breakout from the Hurd

It took a little time to figure out if I could trust what I was being told. Being a first time POS customer I was bombarded by different companies trying to convince me they were better than the other guy. When I would bring up that I was looking at REVEL the comments just got stronger and more focused in an effort to move me away from considering REVEL. I was even sent published business articles that questioned the REVEL's business solvency.. This was all very confusing. The demo's, ...