Reputation.com Reviews in June 2026: User Ratings, Pros & Cons

Perfect Platform for Integrating Optimal Response(s)

What do you like best? I truly like that it a one stop shop. I can go to one application and find all of our reviews, respond to them and send them out from one single platform. . I like to use it for monitoring our reviews and to respond to those that left us a review and I cross reference it with my portal and can follow up with those that have left us a review so I can either call and or email them and provide them a discount off of a future season of services. So this is why I do not ...

Great Tool for Online Reputation Insights!

What do you like best? I like the reporting and insights that reputation.com provides. You can filter and to see by state, property and associate level. What do you dislike? I wish they could integrate Yelp and also have the flagging go to the native platform as well. Recommendations to others considering the product: Automated reporting would be nice What problems are you solving with the product? What benefits have you realized? We are able to respond to reviews ...

Make your own choice using true benchmark.

What do you like best? One of the best key features that made us interested in the software is the feature of third-party app integration. It helps a lot in the reviewing procedure. Having third-party application integrated simply boosts up the confidence. Whenever a review comes in we get notified about it. It has been found useful and easy to keep an eye at all the customer feedback in real-time. Building a reputation of organization, Keeping track of data is very important. While ...

Rep.com helps us do great things!

What do you like best? Reputation.com has been so great as a partner. Their training is awesome and our Customer Success team, China and Rob and Lauren have always been super helpful! We love that you guys are always willing to help and build our platform for success. What do you dislike? In the past, things were very segmented with different packages, but love how everything has been streamlined in the last few years. Recommendations to others considering the product: Take ...

Quick and Easy

What do you like best? Reputation.com allows their customer to respond to reviews and monitor their reputation score all in one convenient website. Social media has given customers a voice. Reputation.com lets you use it to your businesses advantage and when it’s needed most. What do you dislike? Depending on your business type some of the generic responses that are provided by their team members lack a personal touch. Recommendations to others considering the product: ...

Easy to use platform, Excellent reporting, Attentive account managers.

What do you like best? The dashboard is great. Very easy to create custom views and reports. These reports are curtailed to the needs of the business developers, providers, office managers, and corporate stakeholders. What do you dislike? Not much to dislike. Every once in a while there are some lag and credential issues with links but it is nothing that is not easily fixed by account reps. Recommendations to others considering the product: The website is so easy to ...

Great tool for keeping reviews for your business flowing

What do you like best? The mobile up is great and gives a very easy way for my staff to attract Google reviews. What do you dislike? Sometimes customers complain the links are not working on their end. Not sure why, but the conversion rate is probably suffering because of it. Recommendations to others considering the product: Compare all platforms and all features What problems are you solving with the product? What benefits have you realized? First, we increased ...

overall reputation is a worthwhile tool for listings and reputation management

What do you like best? the usability of the platform, and the friendliness of the metrics What do you dislike? product confusion can make keeping multiple accounts straight a bit difficult, and a clearer reseller agreement and rate card could help us sell offerings a bit easier. Recommendations to others considering the product: if you need listings and reputation management, absolutely go for it. the ease of use alone is worth it. What problems are you solving with the ...

Reputation.com has awesome solution-oriented customer service and a high-quality platform.

What do you like best? Ability to have all reviews, including Yelp, in the same platform. What do you dislike? Some reporting capabilities lacking, wish social scheduling was a bit more advanced. What problems are you solving with the product? What benefits have you realized? Having all reviews in one platform, being able to see a view of everything coming in across social.

Social Platform Management at Scale

What do you like best? What I like best is, the ability to manage reviews and posts for many accounts all in one platform. Without this, we could not manage the accounts within each social media platform for all of our store locations. What do you dislike? What I dislike is, when working with support, they can miss context to your request. This is due to the nature of the revolving support staff that gets assigned your ticket. If they haven't worked with you previously they can ...