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9.2

Spot Score

Reputation.com - Reputation Management Software

Reputation.com Reviews in June 2026: User Ratings, Pros & Cons

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4.4

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Reputation.com offers custom pricing plan

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Reputation.com Reviews & Ratings

4.4

Very Good

Based on 1073 ratings & 489 reviews

Rating Distribution

Excellent

(334)

Very Good

(114)

Good

(20)

Poor

(3)

Terible

(18)

Spotsaas Editor’s POV

Reputation.com has garnered high praise in the past 12 months for its exceptional reputation management platform, with users emphasizing its user-friendly interface and effectiveness in streamlining review tracking and engagement with customers. The platform's comprehensive metrics and detailed reports enable businesses to identify areas of improvement while ...Read more

Reputation.com pros and cons

  • Streamlines review management, making day-to-day upkeep easier and less time-consuming.

  • User-friendly platform with great customer service and support.

  • Enables tracking reviews and engaging with customers effectively.

  • Provides detailed metrics and reports for monitoring and improving reputation.

  • Complex customizations and features could be overwhelming for new users without adequate support.

  • Limited selection in the Marketplace may restrict access to advanced functionalities and apps.

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Showing 51-60 out of 489

WK

Wayne Kangas

01/08/21

1 out of 5

I had a Zoom interview with them

I had a Zoom interview with them. It was the most unprofessional thing I'd ever witnessed, I'll spare the details. They discriminated against me because I'm in a wheelchair. Steer clear of this organization.

AK

Amaris Koppelmann

11/11/20

5 out of 5

Chris Barton was amazing

Chris Barton was amazing! He was very helpful.

CL

Carl Lodge

10/19/20

5 out of 5

Fantastic experience as always!

Great service from Audi Boston and CarlLodge as always.

AK

Akhilesh K

09/12/20

5 out of 5

Advanced analytics to extract valuable insights of business.

What do you like best? Managing reviews and answering customer feedback has been made easier with the Reputation.com application. It's the ease of use that makes it a favorite tool for the users. It is fully flexible and is quite reputable to put out robust performance. Real-time customer feedback ensures that the organization keep up with good work and provide high-quality service all the way long. Great for listing management, ratings, and reviews. Feature-packed software, especially ...

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UI

User in Hospital & Health Care

09/04/20

4.5 out of 5

Great way to manage a business's online reputation!

What do you like best? Reputation.com makes it easy to see reviews left by consumers in multiple locations, saving time and enabling us to respond to both concern and praise more easily. What do you dislike? I don't really dislike anything about Reputation.com Recommendations to others considering the product: Managing an online reputation isn't easy, look for a tool that makes it not only easy, but reduces your need to be a webmaster. What problems are you solving with ...

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AI

Administrator in Transportation/Trucking/Railroad

09/04/20

5 out of 5

Rep.com is crucial for Google local performance

What do you like best? Rep.com provides a great all in one platform for managing our over 500 listings throughout North America. Ensuring our listings NAP information is correct while tracking all review and responding accordingly is crucial to our business. What do you dislike? There are a few reporting limitations that I would love to have but understand these might not apply to the masses. Recommendations to others considering the product: Best in class platform. ...

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JC

John C

09/02/20

5 out of 5

Reputation.com takes reviews to the next level.

What do you like best? It makes it really easy to follow up with clients to get feedback on our services. What do you dislike? I'm very happy with Reputation.com. Thanks! What problems are you solving with the product? What benefits have you realized? Getting more feedback on our operations and level of service so we can keep doing what we do well and address the things we don't.

AI

Administrator in Real Estate

09/02/20

5 out of 5

Great For Your Business!

What do you like best? easy to navigate. updates you as soon as you receive a review or survey response. customer service team is very helpful and quickly responds. What do you dislike? nothing. I haven't found anything I didn't like. What problems are you solving with the product? What benefits have you realized? Helps us gage how our residents really feel about our community and where and on what we can improve on.

UI

User in Automotive

09/01/20

4 out of 5

An easy to use reputation management service.

What do you like best? See all of your reviews from all sources in one place, and have the ability to respond in one location. The site will notify you when you have a new review, allowing you to respond in a timely manner. What do you dislike? As with any program, there are a few bugs here and there, but the customer service is good and they are usually fixed quickly. What problems are you solving with the product? What benefits have you realized? We are able to see what ...

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AI

Administrator in Restaurants

09/01/20

4 out of 5

Review - Reputation.com

What do you like best? The ability to get a truly holistic view of the business reputation across many platforms. Slice - and - dice the data in a variety of different ways. What do you dislike? Data and volume of data / insights can be overwhelming for operators or those not well-versed in the platform. Suggest "lite-view" or some other customization that would tailor the data to the appropriate parties. What problems are you solving with the product? What benefits have you ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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