Reputation.com Reviews in June 2026: User Ratings, Pros & Cons

I use it and it works

What do you like best? Tracking the reviews and our rep is responsive. I have suggested to other companies to use your platform What do you dislike? We can never get the bulk request uploaded without sending it to you guys to fix. The error messages aren t intuitive at all, leave you guessing. Recommendations to others considering the product I need it to be able to post to main FB page. It currently cannot for some reason. It would be great if I could my GMB lisitings and ...

Great Tool for a Business

What do you like best? I use the app and I get notifications for any review made on my business. I also like that we are able to post our responses straight from Reputation.com. What do you dislike? That reputation.com does not connect with Yelp What business problems are you solving with the product? What benefits have you realized? We are able to improve our online reputation and track it. We have received more outside traffic because our ratings are increasing.

Strong review consolidator at an affordable price

What do you like best? The obvious benefit of Reputation.com is the streamlining. They have access to APIs for most review sites, which saves a lot of time reading, replying to and tracking reviews. The cost is also extremely affordable compared to their competitors. Our account rep is also responsive, knowledgeable and helpful. What do you dislike? A few features need work. For example, their email templates are a mess. I wish they would partner with an industry leader like Constant ...

Intuitive Reputation Management

What do you like best? Reputation.com has a very user-friendly interface. I also like that we receive notifications when new reviews come in and these are shared with the whole team. Reputation.com makes it very easy to manage our online reputation. What do you dislike? Occasionally, Reputation.com will have glitches that cause one metric to revert down to 0 or below where that metric typically is on average. This can cause the score to go down, but these concerns are usually resolved ...

I love Reputation.com

What do you like best? I think Reputation.com is a great way to maintain and track online reviews. I have been using the product for over 3 years now, and I absolutely love it. The user interface is easy to work with and the reports provide a strong insight as to how your online reputation is performing. What do you dislike? The only thing that I would say that I dislike would be how the platform judges your score. I don't think it's fair that we are deducted points due to the fact ...

One Platform does it all!

What do you like best? As the administrator of our account, I love the ease of using the platform. It is very user friendly and it makes training team members so easy. The platform does both the management of reviews and also allows you to push out surveys. You get a huge value for the cost of the program. What do you dislike? Getting our surveys up and running has taken a bit too long. I know that working with other vendors to make it all work together takes time but the process has ...

Awesome platform! Variety of services that get the job done.

What do you like best? I love how the account manager is always available to help with things I may not understand. I also really like the variety of services provided by the platform which allows us to accomplish a lot with one program as opposed to using several different platforms in the past. Reputation.Com has really simplified our business needs. What do you dislike? Server glitches from time to time prevents me from logging in or from receiving reports. What business problems ...

Best Platform I've Seen

What do you like best? Reputation.com makes review and reputation management easy. You can see everything you need in one easy to use place. What do you dislike? I haven't found anything that I dislike yet. Recommendations to others considering the product It's worth it. I have wanted to use this product ever since I saw the first demo. In the year and a half I was in contact with them they patiently worked with me to get to the point where our company was willing to add it. The ...

The best partners to work with!

What do you like best? I love the partnership we have with Reputation.com; they're very willing to work with us to find the solutions we need. Our weekly calls with our account rep keep communication open and ensure we're always focused on the next task or phase. What do you dislike? Unfortunately they can no longer manage Yelp reviews, which makes up a large volume of our reviews. Also there has been no movement on signing with Healthgrades. But both these issues are due more to Yelp ...

Understand Your Reputation with Reputation.Com

What do you like best? What I like best about Reputatio.Com is itsInsights into what people think about our service and product; we don't know what we don't know, and this helps us see/hear what we need to improve on. We also enjoy the ability to solicit reviews, in addition to monitoring our social media. What do you dislike? We wish people were not able to duplicate their reviews; sometimes they have 2 accounts on the same platform (Google. It's disappointing when people who have ...