Reputation.com Reviews in June 2026: User Ratings, Pros & Cons

Such a great platform!

What do you like best? Reputation.com allows us to quickly and effectively have control of our clinics reputation. It’s such a great tool that we utilize every single day. The team and support that we get from our reps a tip notch. If we have a specific request or need additional information , they are always there to help! I highly recommend reputation.com What do you dislike? Nothing. There is nothing to dislike about this platform. Recommendations to others considering the product ...

Exactly what you'd expect, plus an exceptionally personal touch.

What do you like best? I like the personal service I get from Reputation.com. Other companies we vetted wanted to schedule weekly meetings to talk about everything, but Reputation.com said sure, a meeting each week, but call us when something happens. That's the personal touch I'm looking for. And they can help with Google in ways that aren't even in our contract. They share their expertise broadly, and really want what's best for their clientele. We're a huge hospital chain with over a ...

Reputation Management for Healthcare Client

What do you like best? The review section, where all the reviews from each source is displayed, and that you can filter by sentiment, location, doctor, date range, etc. What do you dislike? That you cannot delete a profile yourself, I had to email a rep to do this. What business problems are you solving with the product? What benefits have you realized? Getting notified as soon as reviews are made so we can have it all organized in one place and respond to them as quickly as possible.

Reputation.com makes it easy and quick to see and track reviews for your company.

What do you like best? Dashboard - I manage over 9 properties for a property management company and this makes it much easier to see all the reviews at once. What do you dislike? Yelp Reviews not posting. This is one of the biggest review sites that we get reviews from that would be so much easier to respond and keep track of if it was on the dashboard. What business problems are you solving with the product? What benefits have you realized? Reputation management. We've really been ...

Love the feedback from Reputation

What do you like best? I love the ease of use for my team as well as our patients. It makes it very easy to ask for reviews and for the patients to follow up and post them. I also like that I can customize the sites on which to send the patients to post their review. What do you dislike? There's not much other than that our IPad has broke twice and it took quite awhile for everything to be sorted out. Other than that I love the service. Recommendations to others considering the ...

Great Resource to Ask Customers for Reviews

What do you like best? If you want to kick start a review management process then go to Reputation.com to handle the requests and use their dashboard. You can respond to reviews, look into the overall score of your business and respond to customers who leave stellar reviews. For those who were not so pleased with your services there are pre-set responses to help you out. What do you dislike? We use Reputation.com from an agency Dashboard and since I don't know everything about how the ...

Good when it's working

What do you like best? The saved responses feature is great because you can view the whole response before selecting it, include conditional format, like the reviewer's name and the location they are reviewing. The reporting is also comprehensive and offers a good, visual way to track changes to reputation over time. What do you dislike? Platform stability, I often am submitting 1-2 tickets a week due to delays in reviews ingesting or replies publishing. Also, no Yelp integration. It'd ...

Helpful business listings management assistance

What do you like best? A centralized feed for accessing and responding to online reviews across a broad spread of websites. Strong online review-related analytics. Responsive business listing maintenance and support. What do you dislike? The process for making edits/changes to business listing information is clunky and discourages client edits. Client support calls with reputation.com are often too sales-focused. Software platform does not have access to Yelp. What business problems ...

Great Way to Manage Reviews

What do you like best? I love how organized this platform makes everything. As someone who has to manage lots of reviews for our clients, it's so refreshing to be able to handle this easy and painlessly. The system is so clean! What do you dislike? Sometimes the company workers take a long time to get back to us. We had some hiccups dealing with that and getting some systems set up, but we always appreciate working with them. We know it can get busy! Recommendations to others ...

Such a handy tool!

What do you like best? Reputation.com makes it easy to keep track of all the reviews on social media platforms, all in one place. It's also nice that there can be a standard reply for reviews that don't hit the mark. What do you dislike? Actually, there isn't anything I don't like so far. Recommendations to others considering the product It's worth the money! What business problems are you solving with the product? What benefits have you realized? Staying on top of my business ...