Reputation.com Reviews in May 2025: User Ratings, Pros & Cons

Understand Your Reputation with Reputation.Com

What do you like best? What I like best about Reputatio.Com is itsInsights into what people think about our service and product; we don't know what we don't know, and this helps us see/hear what we need to improve on. We also enjoy the ability to solicit reviews, in addition to monitoring our social media. What do you dislike? We wish people were not able to duplicate their reviews; sometimes they have 2 accounts on the same platform (Google. It's disappointing when people who have ...

The best partners to work with!

What do you like best? I love the partnership we have with Reputation.com; they're very willing to work with us to find the solutions we need. Our weekly calls with our account rep keep communication open and ensure we're always focused on the next task or phase. What do you dislike? Unfortunately they can no longer manage Yelp reviews, which makes up a large volume of our reviews. Also there has been no movement on signing with Healthgrades. But both these issues are due more to Yelp ...

Best Platform I've Seen

What do you like best? Reputation.com makes review and reputation management easy. You can see everything you need in one easy to use place. What do you dislike? I haven't found anything that I dislike yet. Recommendations to others considering the product It's worth it. I have wanted to use this product ever since I saw the first demo. In the year and a half I was in contact with them they patiently worked with me to get to the point where our company was willing to add it. The ...

Such a handy tool!

What do you like best? Reputation.com makes it easy to keep track of all the reviews on social media platforms, all in one place. It's also nice that there can be a standard reply for reviews that don't hit the mark. What do you dislike? Actually, there isn't anything I don't like so far. Recommendations to others considering the product It's worth the money! What business problems are you solving with the product? What benefits have you realized? Staying on top of my business ...

Great Way to Manage Reviews

What do you like best? I love how organized this platform makes everything. As someone who has to manage lots of reviews for our clients, it's so refreshing to be able to handle this easy and painlessly. The system is so clean! What do you dislike? Sometimes the company workers take a long time to get back to us. We had some hiccups dealing with that and getting some systems set up, but we always appreciate working with them. We know it can get busy! Recommendations to others ...

Daily user

What do you like best? Reputation.com keeps me up to date on all my client reviews and gives me great reporting options. Timely notifications help us stay on top of customer sentiment. What do you dislike? There are a few features that are cost prohibitive on a per-location basis for us. Recommendations to others considering the product Know what locations you want to monitor before launch. Ensure that your locations are all owned or managed on the native platforms. Take advantage ...

Great Resource to Ask Customers for Reviews

What do you like best? If you want to kick start a review management process then go to Reputation.com to handle the requests and use their dashboard. You can respond to reviews, look into the overall score of your business and respond to customers who leave stellar reviews. For those who were not so pleased with your services there are pre-set responses to help you out. What do you dislike? We use Reputation.com from an agency Dashboard and since I don't know everything about how the ...

Love the feedback from Reputation

What do you like best? I love the ease of use for my team as well as our patients. It makes it very easy to ask for reviews and for the patients to follow up and post them. I also like that I can customize the sites on which to send the patients to post their review. What do you dislike? There's not much other than that our IPad has broke twice and it took quite awhile for everything to be sorted out. Other than that I love the service. Recommendations to others considering the ...

Reputation.com makes it easy and quick to see and track reviews for your company.

What do you like best? Dashboard - I manage over 9 properties for a property management company and this makes it much easier to see all the reviews at once. What do you dislike? Yelp Reviews not posting. This is one of the biggest review sites that we get reviews from that would be so much easier to respond and keep track of if it was on the dashboard. What business problems are you solving with the product? What benefits have you realized? Reputation management. We've really been ...

Good when it's working

What do you like best? The saved responses feature is great because you can view the whole response before selecting it, include conditional format, like the reviewer's name and the location they are reviewing. The reporting is also comprehensive and offers a good, visual way to track changes to reputation over time. What do you dislike? Platform stability, I often am submitting 1-2 tickets a week due to delays in reviews ingesting or replies publishing. Also, no Yelp integration. It'd ...