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9.2

Spot Score

Reputation.com - Reputation Management Software

Reputation.com Reviews in June 2026: User Ratings, Pros & Cons

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4.4

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Reputation.com Reviews & Ratings

4.4

Very Good

Based on 1073 ratings & 489 reviews

Rating Distribution

Excellent

(334)

Very Good

(114)

Good

(20)

Poor

(3)

Terible

(18)

Spotsaas Editor’s POV

Reputation.com has garnered high praise in the past 12 months for its exceptional reputation management platform, with users emphasizing its user-friendly interface and effectiveness in streamlining review tracking and engagement with customers. The platform's comprehensive metrics and detailed reports enable businesses to identify areas of improvement while ...Read more

Reputation.com pros and cons

  • Streamlines review management, making day-to-day upkeep easier and less time-consuming.

  • User-friendly platform with great customer service and support.

  • Enables tracking reviews and engaging with customers effectively.

  • Provides detailed metrics and reports for monitoring and improving reputation.

  • Complex customizations and features could be overwhelming for new users without adequate support.

  • Limited selection in the Marketplace may restrict access to advanced functionalities and apps.

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Showing 181-190 out of 489

KL

Kevin L

05/22/20

4.5 out of 5

Every aspect of reputation management at your fingetips

What do you like best? Seamless accessibility to all businesses within my company. Ability to monitor interactions and social media posts. What do you dislike? I wish there was more functionality in regards to website reach. Maybe additional websites such as yelp. Recommendations to others considering the product: Please consider implementation with RentCafe in terms of reporting What problems are you solving with the product? What benefits have you realized? We are ...

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AI

Administrator in Real Estate

05/22/20

4.5 out of 5

Necessary Service for Reviews That Are More Important Than Ever

What do you like best? In this day and age where online reputation and review management is more important than ever, it's crucial to have effective digital marketing partners like Reputation.com! What do you dislike? I don't know of any downsides at this time. What problems are you solving with the product? What benefits have you realized? Reputation.com has helped my team keep up with online reputation and educate them about the importance of digital marketing along the way.

MP

Matthew P

05/22/20

4.5 out of 5

Great Product, Service and Results

What do you like best? The team at Reputation.com has been very hands on and integral to our success. We love the data insights available in the tool and have seen great results to our overall scores. What do you dislike? Would like to see the ability to bulk post across different platforms and locations. For instance, the ability to post to GMB listings in a geographic area without having to do it one-by-one. Recommendations to others considering the product: The ...

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UI

User in Real Estate

05/22/20

4.5 out of 5

Great partnership!

What do you like best? I have enjoyed having a centralized location for my teams to manage reviews and social postings all in one platform. What do you dislike? Having the loss of Yelp integration has unfortunately resulted in reduced productivity for my teams and visibility of my assets. What problems are you solving with the product? What benefits have you realized? Reputation.com allows the team to react to favorable and unfavorable reviews in a timely manner.

UI

User in Hospital & Health Care

05/22/20

5 out of 5

Reputation.com helps our business!

What do you like best? It is extremely simple to use and effective. What do you dislike? Process to send review requests. Nothing Recommendations to others considering the product: Give it a shot. It works! What problems are you solving with the product? What benefits have you realized? The benefits of good reviews drive our business in the right direction.

AI

Administrator in Banking

05/22/20

5 out of 5

Easy and Efficient

What do you like best? How easy it is to use and our friendly account specialist. What do you dislike? The uploading feature. It doesn't work, so I have to reach out to the support team to update my locations. What problems are you solving with the product? What benefits have you realized? We are able to easily manage our locations and track all of our reviews smoothly.

JK

Jennifer K

05/22/20

5 out of 5

Very easy to use and many great features

What do you like best? The reporting functions. It allows for customized reports which is very helpful. Also, I use the directory a lot and I really like the UI of it, it is very easy to use. What do you dislike? There is currently nothing I dislike about the platform Recommendations to others considering the product: I currently have no recommendations for this platform. What problems are you solving with the product? What benefits have you realized? We increased ...

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JH

Jeffrey H

05/22/20

5 out of 5

Reputation.com is an invaluable tool for our everyday business

What do you like best? It makes it incredibly easy to see and collate reviews, showing us our problem areas and what we need to improve upon. It makes everything very easy to see and find, and the daily email run downs and reports we get make it digestible. I do like the dashboard giving a great overhead view of the entire organization, and it definitely makes it a little easier to find exactly what I am looking for at a quick glance. Most of our previous systems did not do that, and ...

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AI

Administrator in Automotive

05/22/20

5 out of 5

Excellent

What do you like best? The alerts and the ability to respond to reviews from a dashboard with suggested templates What do you dislike? Not much. The platform serves our purpose very well What problems are you solving with the product? What benefits have you realized? We manage over 500 locations and the ability to see them all on one dashboard is fantastic

LO

Lisa O

05/22/20

5 out of 5

Great all-in-one Platform

What do you like best? Love the user experience, a very intuitive layout, and design. Very few platforms have such robust review capabilities and Social Media capabilites What do you dislike? Very few things I dislike, but I would like to see more robust social media reporting Recommendations to others considering the product: This has been a wonderful platform to use. I highly recommend the entire suite of solutions. What problems are you solving with the product? What ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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