Reputation.com Reviews in June 2026: User Ratings, Pros & Cons

Very helpful

What do you like best? I can see all data in 1 spot. I dont have to search multiple sites. What do you dislike? There is not really anything i dislike except for sometimes when i log in i cannot access information What problems are you solving with the product? What benefits have you realized? Seeing what facilities re asking and getting reviews.

This is my second company i have introduce reputation.com to, and i love it.

What do you like best? The review platform and business listings What do you dislike? Social media platform seems to be glitchy Recommendations to others considering the product: Make the move! It is super easy to use, and the staff is excellent!! What problems are you solving with the product? What benefits have you realized? One central source for review management and keeping our business listings clean.

easy to customize the UI and API call

What do you like best? Start Rating, number of reviews, sorted by rating and chronological, room for user to leave review comments What do you dislike? Could have been easier: Few more minimalist designs how to manage reputation holistically are buried deep, it's not easy, need to explore, analyze and customize. It lacks reciprocation with user Cognitive dissonance not addressed, its hunch based rating enable voice for rating comments integrated social proof ...

Great customer support

What do you like best? Easy access to everything from social to reviews and analytics What do you dislike? Least helpful is that Yelp is not included on the dashboard yet. What problems are you solving with the product? What benefits have you realized? team responses to yelp outside of dashboard

Great implementation process!

What do you like best? Taylor was amazing! Detail oriented, prepared, organized, expert at our needs and desires What do you dislike? there isn't anything least helpful and we do not have any complaints What problems are you solving with the product? What benefits have you realized? Benefits include online platform v manual; instant feedback; savvy word cloud; easy to use the platform

Transparent and effective.

What do you like best? Different functionalities to assess the trend in reviews and surveys. Able to see entire portfolio. Provides recommendations on what can be done differently to boost social media presence. I love that it shows a map and how the state as a whole is performing. Ability to see leader board. Audit summary options and performance review to identify areas of opportunity. Ability to compare with region and specific industry. What do you dislike? Unable to review ...

Valuable, Convenient.

What do you like best? I like the convenience aspect of Reputation. I have everything I need right in front of me to analyze and monitor, which is a saving grace when you have a million and one other tasks and projects to tackle on a fast-paced, day-to-day basis. What do you dislike? No specific dislikes come to mind for Reputation, as I am quite satisfied with the friendly, user experience as well as the customer service team who monitors the successful of this stellar service. ...

great team and support

What do you like best? our account rep Jason is great and is always there for us What do you dislike? I would say the lack of modularity on the services What problems are you solving with the product? What benefits have you realized? managing our locations nationwide is way easier now

Good service

What do you like best? They are responsive to clients needs and keep in touch. What do you dislike? They can be a bit pushy with keeping in touch. What problems are you solving with the product? What benefits have you realized? We've been able to improve our SEO with their help

Just what we needed

What do you like best? The combination of easy to use tools and the human resources available to help us learn and use the tools in the most efficient ways possible makes the services Reputation.com really delivery value. What do you dislike? The web UI can be a little clunky but the API really helps smooth those edges. What problems are you solving with the product? What benefits have you realized? With many locations to manage we need to stay on top of our online ...