Reputation.com Reviews in June 2026: User Ratings, Pros & Cons

Good Partner

What do you like best? I like the ease of use of the dashboard and that all items can be found in one place, versus logging into multiple dashboards. What do you dislike? I think there is some communication issues and timeline issues that need to be ironed out. Recommendations to others considering the product: Make sure you have a timeline in place for any integrations you are planning. What problems are you solving with the product? What benefits have you realized? ...

Powerful platform, great metrics, good templates for getting started with social media responses

What do you like best? Dashboard and reporting; the Reputation Score is a good benchmark metric for our business. What do you dislike? Implementation was a bit choppy and took longer than expected. What problems are you solving with the product? What benefits have you realized? Service quality in our customer-facing teams, quality of our mobile applications and portal interfaces.

Great product with great support.

What do you like best? Trend reporting is valuable. The temperature gauges are helpful. What do you dislike? I'd like to see our company embrace the features available. What problems are you solving with the product? What benefits have you realized? No problems. We appreciate the partnership to our company.

Helps teams to generate more reviews

What do you like best? I love that this product does the very important work of simplifying the process for generating reviews from customers and posting them on both Google My Business and Facebook. At its price point, its delivering exceptional value in this area. What do you dislike? Like all tools, the functionality is dependent on the APIs of Google and Facebook so if they decide to make changes, we may encounter problems with the tool. Recommendations to others ...

This is a good program to promote your social media presence on.

What do you like best? I like that it shows the best time to post on the various platforms. What do you dislike? When a post is edited (before being approved) it shows up as two separate posts. This makes it a little cluttery if there are multiple posts for that same day already. What problems are you solving with the product? What benefits have you realized? We have been increasing our follower amount. It is a helpful tool to see holistically what we are posting and what ...

The platform is pretty easy to use and makes responding to reviews very easy!

What do you like best? The platform is easy to use. The reputation score is a great and fun way to keep track of progress. What do you dislike? Sometimes it takes a while to hear from the support team Recommendations to others considering the product: Make sure everything you need in a platform, is available on the platform. What problems are you solving with the product? What benefits have you realized? All platforms reviews in one place

Reputation's metrics are great but the company's response time is poor and its answers are mediocre.

What do you like best? The metrics and the ability to customize metrics are great. I also like that you can easily download and share charts and reviews. These items help in showing the story of progress that has been made in managing the organization's reputation. Answering reviews, when it works, right from the platform is also a tremendous help. It is also helpful to have a list of prefabricated (that we made previously) responses so that we an choose from a drop down the response ...

Solid Reputation Management Tool

What do you like best? Ability to monitor multiple online review sites across the internet. What do you dislike? Not HIPPA compliant for requesting patient reviews. What problems are you solving with the product? What benefits have you realized? Easier to find and address negative reviews .

Fantastic Tool!

What do you like best? Analytics in the Dashboard and the ability to push reviews. Social media resource is fabulous. What do you dislike? at this time there isnt anything that I dislike What problems are you solving with the product? What benefits have you realized? Our review scores have improved, social media tool has helped promote our business for better market position.

Convenient for teams to use dashboard

What do you like best? Friendly support team, easy access to respond to reviews What do you dislike? I wish they would incorporate Yelp into their system and program. What problems are you solving with the product? What benefits have you realized? Reviews and reputation management issues are being resolved