Reply Reviews in July 2026: User Ratings, Pros & Cons

Immediate resolution

They understand the importance of immediate resolution. Thank you Ollie

Great UI and Simple to Learn!

What do you like best? I am used to using Outreach at my previous companies and it costs a lot more money. Reply can do almost everything Outreach can do at a smaller cost and they have really amazing features unique to them. Through using their Linkedin email pull I have been able to close a few deals with new prospects and have some large one in my pipeline. Overall reply has been well worth the time and money and I would encourage anyone to at least try it out! What do you dislike? ...

Email campaigns made simple!

What do you like best? I like its simple UI and email campaign templates. As someone who didn't have much experience creating email campaigns, I was able to get started quickly. What do you dislike? I wish the 'Small Team' plan was a bit cheaper or there was an option to add just one more team member— going from 1 to 2 instead of 1 to 3. Recommendations to others considering the product: Check out their 'Support' guides, they really helped me during the early stages of ...

Reply.IO Review

What do you like best? Being able to 'one-and-done' campaigns is really useful, as it allows you to plan your content and pro-actively engage with target prospects without taking the manual effort. What do you dislike? The Name2Email plug-in isn't the most accurate for pulling email addresses, but with so many other tools out there, it isn't a huge problem at all. What problems are you solving with the product? What benefits have you realized? It's enabled us to reach more ...

it superpowered my outbound marketing.

What do you like best? I like the simplicity of creating scheduled outbound marketing as if it has come direct from me and creating a personalised landing page for my clients What do you dislike? I can't think of anything I dislike currently What problems are you solving with the product? What benefits have you realized? I am the only sales person in the company along with owning the business therefore, my company can only grow as fast as I can reach out to my customers. ...

Best Cold Email I've used, but still could be better

What do you like best? The sentiment analysis is helpful when writing emails and the reporting is solid! What do you dislike? Not a huge fan of the integrations, they could definitely improve. What problems are you solving with the product? What benefits have you realized? Could email outreach. I've booked a lot of meetings with it!

We Enjoy Using Reply.io

What do you like best? Their user interface is really well done. We have been using Reply.io to reach out to contacts in the LinkedIn industry, and it has been going very well. We've used various marketing agencies over the past 8 years for email contacting, and this is the first one that has been showing really positive results. We have been able to reach out target market a lot more "precisely" (differing from the shotgun approach with past campaigns). What do you dislike? ...

Reply has helped us automate a lot of our inbound and outbound sales.

What do you like best? Analytics on open rates and reply rates are extremely helpful. I also like the email templates they offer. The Zapier Integration between pipedrive and reply is a game changer! What do you dislike? Everytime my email password resets, I have to remember to connect my email to reply otherwise the entire campaign stops. What problems are you solving with the product? What benefits have you realized? The primary goal is customer outreach and churn ...

Easy to use; Blown away by the customer help

What do you like best? Free live human review of my copy with suggestions that improved my results. Another vendor quoted $500 for this service! What do you dislike? I cannot think of anything I don't like. What problems are you solving with the product? What benefits have you realized? Great automated tools for helping to improve copy and thereby results.

An Awesome, User-Friendly Application for Sales Professionals. No Tech Knowledge Required.

What do you like best? The customer service is amazing and very helpful. I like how easy it is to set up email sequences for new business and also to track performance in real time. What do you dislike? not applicable at this time. Any issues I had were resolved through customer service. What problems are you solving with the product? What benefits have you realized? Now I am able seamlessly execute my outbound sales process without hassle and in a much more efficient ...