Reply Reviews in July 2026: User Ratings, Pros & Cons

Fantastic software for any sales team!

What do you like best? Easy automation for any sales team. We use it for our advertising sales team and we've seen between a 25-45% increase in sales just by switching to Reply. It saves our team thousands of hours a year and allows them to focus more on our individual clients. We set up automatic emails to check-in on clients so that our sales team doesn't have to remember to do it each month. Nobody ever thinks it is an automatic email being sent and our client satisfaction has gone ...

Useful software for easy sales.

What do you like best? Auto-email sending and sequencing. These two come in handy when running sales campaigns and make the platform seamless. What do you dislike? Creator restrictions and sequencing clearances are not fully useful and can get in the way of the process. What problems are you solving with the product? What benefits have you realized? Solving high amounts of contact spread and management.

Great Tool for Outreach

What do you like best? Easy to use service with all the features I need, making it easy to automate outreach What do you dislike? No real downsides so far, everything is working as I had hoped. Recommendations to others considering the product: Definitely a tool to check out if you want professional outreach What problems are you solving with the product? What benefits have you realized? Reaching out to potential new prospects, and saving a lot of time and ...

Very affordable

What do you like best? What I like the most is the easy way that I can make prospection w/ the tool. It helps me a lot. What do you dislike? What I don't like is the limit of e-mails that I can send per day, because most of the CRM's that I've used in the past always haven't had that low limitation. Furthermore, it's that when my emails are over 15% bounce, they stop my sequence. It shouldn't have happened, i think that only blocking for 24/hrs would be useful, as Outreach is ...

New to Reply ut already like it

What do you like best? The Reply is simple, intuitive, easy to start using. Some perks attached (free credits) were useful as well. What do you dislike? Nothing to dislike so far. Maybe later)) What problems are you solving with the product? What benefits have you realized? The delivery and accceptance rate is much better as compared to rivals. This "slow" algorythm of sending mails helps a lot.

Experienced Sales Rep Uses Reply.io

What do you like best? I love the multi-platform sequences! It allows me to engage with a prospect across a host of different areas from LinkedIn to phone to email. It truly helps me to stay top of mind for the potential client! What do you dislike? The "tasks" section was recently moved to the Chrome Extension, instead of on the platform. While the extension is definitely handy, I like having more space to manage my tasks on the platform and not just on the small extension ...

Handy tool to streamline your email campaigns.

What do you like best? Simple yet powerful. Got all the necessary functions which will help fasten your email campaigns. What do you dislike? So far it has been a good ride with this tool. Haven't bumped into any roadblock. Recommendations to others considering the product: Easy, User friendly tool for Sales automation. What problems are you solving with the product? What benefits have you realized? Helps in automating the tiring manual email followups.

Email Marketing and Outreach Made Easy

What do you like best? The platform makes it easy to not only find most prospect's emails but also the integration into LinkedIn Sales Navigator makes it much easier to go between the two. What do you dislike? The limitations on the number of allowed emails for sequences. What problems are you solving with the product? What benefits have you realized? It has made it very much easier to do email marketing campaigns and finding contact emails.

Efficient tool for cold mailing / follow-up campaigns

What do you like best? The tool is intuitive to use, features like A/B Testing are pretty straightforward to set in place and measure, the support team is cool and reactive. What do you dislike? Some features/options are missing, for instance if someone replies to you and Reply doesn't detect it there is no way to log it yourself. AI that analyzes your mail content only supports english. Sequences that are suspended above 15% bounce rate ;-). What problems are you solving ...

Reply is a the best tool for prospecting

Reply is a the best tool for prospecting automation. We have tried some others, but definitely, we are staying with reply. Also the extension make it so easy to add contacts, with emails, directly to a sequence.