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Remedly Review: Is It The Right EHR Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

SOC 2HIPAA
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Remedly offers custom pricing plan

Integrates with

Twilio FlexTwilio Flex
Google CalendarGoogle Calendar
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What is Remedly?

Remedly is a comprehensive EHR and practice management platform designed to help medical clinics, med spas, mental health centers, and plastic surgery practices operate more efficiently and profitably. The platform unifies clinical, financial, and administrative workflows with modules for appointment scheduling, full-cycle billing, customizable EHR, revenue collection, patient self-service portals, and HIPAA-compliant messaging. Practices can track financial performance, automate follow-ups, personalize marketing campaigns, and enable patients to manage appointments and complete forms digitally. Remedly is fully cloud-based and works seamlessly across devices, with features like customizable forms, superbill handling, analytics, and multi-location support. Built with scalability in mind, it helps providers focus more on patient care and less on manual tasks.

Pricing

  • Remedly offers custom pricing plan

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
HIPAA
  • Data residency:🇺🇸

Remedly Screenshots

Remedly was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Remedly

Use cases
Private Practice, Aesthetic Clinics, Behavioral Health
Team types
Practice Managers, Physicians
Company size
5 to 100 Employees

Why teams choose Remedly

  • Remedly stands out for offering a fully integrated solution that combines EHR, practice management, medical billing, patient portals, and marketing functionalities in a single platform. This helps clinics reduce the need for multiple vendors and streamline operations across administrative, financial, and clinical departments.

  • The platform is highly adaptable to different specialties such as plastic surgery, med spas, and mental health practices. It provides customizable templates and forms, allowing providers to tailor workflows and documentation to their unique practice needs without third-party development.

  • Remedly ensures patient privacy and data security with HIPAA-compliant communication tools. Secure messaging between staff and patients supports both operational efficiency and patient trust, especially in telehealth and follow-up contexts.

Is Remedly right for you?

What buyers should know before shortlisting Remedly

Remedly has truly transformed how I run my medical practice. From scheduling and documentation to billing and marketing, everything is handled in one platform, which saves me hours of administrative work each week.

I especially appreciate the customizable forms and how easily I can communicate with patients through the secure portal. The patient self-scheduling tool has reduced front-desk workload, and the automated revenue tools make billing far more efficient.

While it took some time to get fully comfortable with all the features, the support has been great. Overall, Remedly has allowed me to spend more time focused on patient care.

Pros and cons

Remedly pros and cons

  • Remedly pros
  • Remedly stands out for offering a fully integrated solution that combines EHR, practice management, medical billing, patient portals, and marketing functionalities in a single platform. This helps clinics reduce the need for multiple vendors and streamline operations across administrative, financial, and clinical departments.

  • The platform is highly adaptable to different specialties such as plastic surgery, med spas, and mental health practices. It provides customizable templates and forms, allowing providers to tailor workflows and documentation to their unique practice needs without third-party development.

  • Remedly ensures patient privacy and data security with HIPAA-compliant communication tools. Secure messaging between staff and patients supports both operational efficiency and patient trust, especially in telehealth and follow-up contexts.

  • Remedly cons
  • While Remedly is self-contained, users who depend on popular third-party integrations (e.g., Google Calendar, Salesforce, or insurance clearinghouses beyond Remedly’s scope) may find it less versatile than platforms with broader API ecosystems.

  • Due to the platform’s wide range of features, some users—especially those new to EHR systems—may experience a steeper learning curve during onboarding and require extended training to use the system efficiently.

Ready to try it?

Get started with Remedly

Connect with the team for a personalised demo.

Get Pricing Details

Still comparing?

See how it stacks up

Compare Remedly side-by-side with top EHR Software alternatives.

NextGen Healthcare EHR
Athenahealth EHR
Tebra
+9 more
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What is the pricing of Remedly?

Remedly uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingRemedly offers custom pricing
Pricing Model
Quotation Based

Remedly reviews and ratings

What buyers like

  • Remedly stands out for offering a fully integrated solution that combines EHR, practice management, medical billing, patient portals, and marketing functionalities in a single platform. This helps clinics reduce the need for multiple vendors and streamline operations across administrative, financial, and clinical departments.
  • The platform is highly adaptable to different specialties such as plastic surgery, med spas, and mental health practices. It provides customizable templates and forms, allowing providers to tailor workflows and documentation to their unique practice needs without third-party development.
  • Remedly ensures patient privacy and data security with HIPAA-compliant communication tools. Secure messaging between staff and patients supports both operational efficiency and patient trust, especially in telehealth and follow-up contexts.

Common complaints

  • While Remedly is self-contained, users who depend on popular third-party integrations (e.g., Google Calendar, Salesforce, or insurance clearinghouses beyond Remedly’s scope) may find it less versatile than platforms with broader API ecosystems.
  • Due to the platform’s wide range of features, some users—especially those new to EHR systems—may experience a steeper learning curve during onboarding and require extended training to use the system efficiently.
  • Remedly is well-suited for small to mid-sized practices, but large enterprise healthcare networks may find its scalability and enterprise-level reporting capabilities more limited compared to tier-one EHR vendors built for hospitals.

What are the features of Remedly?

41%

Feature coverage

14 of 34 tracked features

Remedly’s Appointment Management feature empowers healthcare providers to organize, track, and monitor all patient appointments from a centr…

With Remedly’s Appointment Scheduling functionality, clinics can efficiently manage bookings by viewing real-time availability and assigning…

Remedly simplifies medical billing and invoicing by offering automated charge capture, customizable billing codes, and integrated invoicing…

Charting in Remedly is designed to be intuitive and customizable, allowing providers to record patient encounters, treatment plans, and medi…

Remedly’s Claims Management module automates the submission, tracking, and processing of insurance claims, reducing delays and denials. It e…

Remedly includes built-in Credit Card Processing capabilities, enabling practices to accept patient payments directly through the platform.…

The Data Import-Export functionality in Remedly enables practices to transfer data in and out of the system with ease and accuracy. Whether…

Remedly offers secure Electronic Payments functionality, allowing patients to make payments online through integrated portals. It accepts va…

Remedly’s Electronic Signature feature allows patients and providers to sign consent forms, medical history documents, and treatment plans d…

Remedly supports Multi-Location functionality, making it ideal for clinics with multiple sites or providers working across locations. The sy…

The Patient Portal in Remedly empowers patients to engage in their care by accessing health records, test results, appointment history, and…

Remedly streamlines Payment Processing by integrating billing, credit card acceptance, and electronic payments into one unified system. It e…

Scheduling in Remedly allows providers to optimize clinic time and resource allocation through drag-and-drop tools, provider availability tr…

Remedly’s Self Service Portal gives patients the ability to independently manage aspects of their care, such as booking appointments, submit…

Security & Compliance

Remedly security and data handling

Key compliance certifications and security features for IT and security teams evaluating Remedly.

Certifications

SOC 2✓ Certified
HIPAA✓ Certified

Developer & data

Data residency
🇺🇸

Alternatives to Remedly

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Why buyers keep looking beyond Remedly

  • Some users may prefer platforms with broader third-party integrations for labs, insurance networks, or analytics systems not covered by Remedly.

  • Practices that require enterprise-level scalability, advanced AI-powered diagnostics, or hospital-grade interoperability might opt for larger EHR vendors.

  • Users needing built-in telehealth video conferencing may choose alternatives offering more native virtual care tools.

  • Clinics prioritizing faster onboarding and minimal training may seek more lightweight, out-of-the-box systems with simpler UI.

  • Organizations with highly specialized billing needs might opt for billing-centric software with deeper payer rule logic.

  • Those looking for highly customizable patient mobile apps and branding features might find more options in boutique patient experience platforms.

Help & Contact

Remedly Support Options

Customer ServiceOnlineBusiness Hours

Connect with Remedly

Frequently Asked Questions About Remedly

Common questions buyers ask before choosing Remedly.

Remedly is a EHR Software. Remedly offers Scheduling, Credit Card Processing, Appointment Scheduling, Appointment Management, Patient Portal and many more functionalities.

Buyers commonly note the following limitations of Remedly: While Remedly is self-contained, users who depend on popular third-party integrations (e.g., Google Calendar, Salesforce, or insurance clearinghouses beyond Remedly’s scope) may find it less versatile than platforms with broader API ecosystems.; Due to the platform’s wide range of features, some users—especially those new to EHR systems—may experience a steeper learning curve during onboarding and require extended training to use the system efficiently.; Remedly is well-suited for small to mid-sized practices, but large enterprise healthcare networks may find its scalability and enterprise-level reporting capabilities more limited compared to tier-one EHR vendors built for hospitals..

Some top alternatives to Remedly includes NextGen Healthcare EHR, Athenahealth EHR, Tebra, In Touch EMR and Experity EMR & PM.

Remedly offers Quotation Based pricing model

Yes, Remedly can integrate with Twilio Flex

The starting price is not disclosed by Remedly. You can visit Remedly pricing page to get the latest pricing.

Ready to try it?

Get started with Remedly

Get connected with the team for a personalised demo.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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