7.4
SpotScore
Redpen Review: Is It The Right Survey/ User Feedback Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Plan Available
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Starts from $7.95 / month when Billed Yearly, also offers free forever plan
Overview
Pricing
Features
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Redpen?
Redpen is a customer feedback tool that automates bug reporting and feedback collection, eliminating manual data entry. It structures the feedback loop between product teams and customers, giving teams better context to troubleshoot issues and act on suggestions efficiently.
Pricing
Starts from $7.95 / month when Billed Yearly
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Browser Based (Cloud)
Mobile-first — limited web access
Redpen Software Demo
Redpen was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Redpen
- Team types
- Large Enterprises, Small Business
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What is the pricing of Redpen?
Redpen Pricing Plans
Basic (For Developers)
Browser Extensions - Safari | Chrome | Edge
Desktop Apps - Mac | Windows
Maximum Number of Users -10
Number of Tickets Per User Per Month - 20
Jira
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Standard (For Developers)
$9.95
per month
Browser Extensions - Safari | Chrome | Edge
Desktop Apps - Mac | Windows
Redpen Capture Widget (Web & Mobile) - Developer Mode Only
Maximum Number of Users -50
Number of Tickets Per User Per Month - 50
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Enterprise (For Developers)
Browser Extensions - Safari | Chrome | Edge
Desktop Apps - Mac | Windows
Redpen Capture Widget (Web & Mobile) - Developer Mode Only
Maximum Number of Users -Unlimited
Number of Tickets Per User Per Month - Unlimited
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What are the features of Redpen?
Mobile surveys are a versatile software feature that is designed to simplify the process of gathering data and feedback from individuals on…
An online survey is a questionnaire that the target audience completes via the Internet. Most online surveys are built as Web forms with a d…
Skip Logic is a powerful feature that allows users to create a dynamic and personalized experience for their audience. It allows you to skip…
Survey templates are pre-designed questionnaires that are used to gather information from a target audience. These templates are designed to…
Redpen security and data handling
Key compliance certifications and security features for IT and security teams evaluating Redpen.
Certifications
Developer & data
Alternatives to Redpen
Redpen Support Options
Frequently Asked Questions About Redpen
Common questions buyers ask before choosing Redpen.
Redpen is a Survey/ User Feedback Software. Redpen offers Survey Templates, Mobile Survey, Online Survey and many more functionalities.
Some top alternatives to Redpen includes Inari, Helpfull, Fynzo Survey, Lightster and ThumbsUp.
Redpen offers Freemium, Quotation Based, Subscription pricing models
The starting price of Redpen is $7.95/month when Billed Yearly
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].