9.8
Spot Score
Quickbooks Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $3.80 / month when monthly
Quickbooks Reviews & Ratings
Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
Quickbooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 961-970 out of 8356
A
Avi
10/26/23
Give Jess a raise
Give Jess a raise! :) She was so kind and helpful, even though I was just making a silly mistake. It really was the best customer service experience I have ever had. Thank you Jess!
P
Patricia
10/26/23
Great customer service
I was helped to get access for an additional country whose month end reporting I also do that has been a challenge for the last one week and even my company i.t team was stuck on the way forward until they suggested we reach out to qb team via chat and the first chat person exited before I was sorted till i logged the query again and a one Chris sorted me out so well and was patient till I was fully sorted and accessing the online application so I can now do the month end reporting in time
GC
G. Clark
10/26/23
The team were so helpful and patient…
The team were so helpful and patient with me. Not once was I made to feel silly (even though it was a silly mistake made by me)!
MJ
Mr Jowsey
10/26/23
Really helpful / brilliant
Really helpful, clear speaking! Answered all of my questions, plus resolved an issue for the future.
JS
John Stephenson
10/26/23
Very well handled by the young lady who…
Very well handled by the young lady who helped me out.
C
customer
10/26/23
Use QB without hesitation
We have been using QB for several years and really like the software and functions. I would recommend it without hesitation. Today was the first time I had to call Customer Setvices and Johnathan Jackson was very knowledgeable with the software and was easily able to navigate me through what I needed to do, brilliant.
RM
Roger Mills TaxAssist Accountants Bourton
10/26/23
Helpful service
The process was quick, effective & efficient.
M
Michelle
10/26/23
Ease of call back & professional advise
Date of experience: October 27, 2023
SH
Sara Hill
10/25/23
Essential for us, a company of 35 employees ...
Quickbooks is simple to use but absolutely essential for organising our books and for submitting VAT. For payroll it has everything we need for a compnay of 35 employees, including the ability to make court ordered deductions and child maintenance payments. When I have had a problem, the support team are always available by phone to sort it out. Recently I spoke to George from Sales who was fantastic and today, Dawn Ash from Payroll who was very informative and helpful and solved my issue ...
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DS
Devika Sreeni
10/25/23
Good experience
I have some queries regarding the payment. they explained and guided me very well thor4ugh the entire process.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].