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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 951-960 out of 8356

J

JR

10/30/23

5 out of 5

The advisor was quick in guiding me

The advisor was quick to steer me through various subjects. Tailoring answers to meet my needs as most of QB’s was set up so we dealt with detailed specifics which she was excellent at helping with. One subject was not her specialist area and so following the call I was set a bunch of links on this and other helpful topics. Also, there was no issue with us running over time - thank you

J

Jane

10/30/23

5 out of 5

Easy to talk to and listened

Date of experience: October 31, 2023

AS

Andrea Scott

10/30/23

5 out of 5

excellent customer service

excellent customer service, was able to sort my issue out immediately.

C

customer

10/30/23

5 out of 5

Amazing support from customer service

Amazing support from customer service. Got amazing support from customer service to resolve a challenge I was experiencing. I could not recommend them based on that experience.

TM

Terence Milliken

10/29/23

5 out of 5

Problem resolved quickly

Date of experience: October 30, 2023

FW

F WATSON

10/29/23

5 out of 5

Very helpful support advisor

Very helpful support advisor. Knowledgeable and resolved my issue. Thank you.

CK

Carolyn Kinsella

10/29/23

5 out of 5

Joanne was very helpful and solved…

Joanne was very helpful and solved problem.

RA

Rabina Ali

10/29/23

5 out of 5

I was having issues uploading a bank…

I was having issues uploading a bank file. Quickbooks helped me by opening quickbooks in a different browser and then clearing the caches . I would not have known how to do this without their support.

JC

JULIE CANN

10/29/23

5 out of 5

Jess helped resolve the issue I had

Date of experience: October 30, 2023

SK

Simone Knight

10/29/23

5 out of 5

Quickbooks support are brilliant as is…

Quickbooks support are brilliant as is the software, I recommend it 100%

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].