9.8
Spot Score
Quickbooks Reviews in July 2026: User Ratings, Pros & Cons
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Quickbooks Reviews & Ratings
Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
Quickbooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 971-980 out of 8356
SF
Sarah Fox
10/25/23
Paul M was fantastic!
Paul M was fantastic! He was calm, patient and kind and took time to understand a complex issue that even had him stumped at points. He didn't shy away from such a complex issue and pushed through to resolve it and to ensure i was happy with everything that had happened. Cant recommend him highly enough!
A
AK
10/25/23
Excellent support as always
Date of experience: October 26, 2023
N
Narinder
10/25/23
Extremely knowledgeable and helpful…
Extremely knowledgeable and helpful representative. I was dreading the call but it turned out to be a delightful experience. Well Done. thanks
CJ
Camille J
10/25/23
I was able to solve the issues I was…
I was able to solve the issues I was having. The person I spoke with was very helpful and I didn’t have to wait long to speak with someone.
M
Mosh
10/25/23
Good chat agent
The chat agent Jess M grasped quickly my query and helped me continue in a short matter of time!
K
Kitty
10/24/23
Princess was clear, knowledgeable and encouraging…
Princess was so clear at explaining each step by step. She had a. really lovely manner and was very encouraging. She was very knowledgeable about Quickbooks and answered all of my questions. Thank you so much
CM
Catherine Mitchell
10/24/23
Excellent advice and help with…
Excellent advice and help with reconciling issues. Quickbooks support means problems can be shared and sorted within a short space of time. The recent one to one session also improved my knowledge and navigation around the Quickbooks site. Really pleased I have chosen this software for my accounts. Thank you
LO
Lenah Oduor
10/24/23
It took nearly 2 hours on the phone…
It took nearly 2 hours on the phone with the support team but they finally figured out what was happening which meant I could carry on with my work - serving my clients. Great service from Nigel S.
CM
Catherine Mitchell
10/24/23
Excellent advice and help with…
Excellent advice and help with reconciling issues. Quickbooks support means problems can be shared and sorted within a short space of time. The recent one to one session also improved my knowledge and navigation around the Quickbooks site. Really pleased I have chosen this software for my accounts. Thank you
LO
Lenah Oduor
10/24/23
It took nearly 2 hours on the phone…
It took nearly 2 hours on the phone with the support team but they finally figured out what was happening which meant I could carry on with my work - serving my clients. Great service from Nigel S.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].