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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 941-950 out of 8356

R

RICHARD

11/01/23

5 out of 5

Easy and efficient

I’ve found the software easy and intuitive to use. The free onboarding call was excellent and answered all the questions I had. The link to my bank accounts and automated processes work very well.

ML

MC ltd

10/31/23

5 out of 5

QB assistant Irina was very patient and…

QB assistant Irina was very patient and supportive with my query. It really helped a lot.

A

André

10/31/23

5 out of 5

One of the best company experiences I…

One of the best company experiences I have ever had. The friendly manner, knowledge and professionalism from Rachel was exceptional. Remote access to the software made it such a smooth experience. The program is outstanding and great value for money. Highly recommended.

DP

Diana Pierre

10/31/23

5 out of 5

Great Customer Service

Very helpful and resolved my issue in a timely manner.

J

Jackie

10/31/23

5 out of 5

Rachelle was very patient

Rachelle was very patient, and super informative about the software and answered all of my enquiries, which did mean going over time, which I am really appreciative of. Thank you!

J

Jo

10/30/23

5 out of 5

Always helpful and knowledgable

Date of experience: October 31, 2023

SB

Sandra Borland

10/30/23

5 out of 5

The instructor and guidance was the…

The instructor and guidance was the extra support that I needed.

J

Juana

10/30/23

5 out of 5

Best costumer service support team ever!!!

As a small company, quickbooks and its team have absolutely overrated us with the support. We have no complains, every time we bed assistance and we request a call, they take less than a minute! They are friendly, profesional and kind.

S

Simon

10/30/23

5 out of 5

Very clear with her instructions and…

Very clear with her instructions and helpful.

HC

Helen Clark

10/30/23

5 out of 5

The support team…

The support team were really good at assisting with my query and showing me exactly how to resolve my query.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].