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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 931-940 out of 8356

RL

Richard Long

11/02/23

5 out of 5

Query on VAT Adjustment

Called back very promptly by Kumar, who was very professional and knowledgeable. Excellent customer service, thank you Kumar

EW

Emma Wilson

11/02/23

5 out of 5

The advisor was very helpful and went…

The advisor was very helpful and went out of his way to assist.

AM

And Mrs Moore

11/02/23

5 out of 5

Very helpful

Very helpful, friendly staff. Setting up a new VAT return is always tricky and confusing. Received very polite and helpful information and it was sorted ready for me to proceed. Great to be able to speak to someone and it not being AI !!

GH

Greg Humphreys

11/02/23

5 out of 5

Superb customer support problem…

Superb customer support problem resolved without issue

MS

Mark Simmons

11/02/23

5 out of 5

VAT Connection Sorted

Enrico was able to sort my issue out quickly, efficiently and in a friendly manner

CH

carolyne hill

11/02/23

5 out of 5

Super helpful, patient and knowledgable

Just finished the onboarding session for Quickbooks online, Pheobe was super helpful, patient and knowledgable. Thank you.

RK

Ruaridh Kidd

11/01/23

5 out of 5

Super helpful and well worth it!

Phoebekarn was great at helping me through everything. Being so new to bookkeeping in general, I really just needed someone to say that I was doing everything correctly. She was great at talking me through all the different avenues to keep my books in check and I'm feeling confident that I can continue to run my business and keep it's books in order.

JO

Julian O’Donnell

11/01/23

5 out of 5

The lady was extremely helpful.

The lady was extremely helpful. A good start to me using QuickBooks

E

Ermir

11/01/23

5 out of 5

Very professional

Very professional Clark showed me in detail how the software works and very easy to adapt. Thanks

BW

Becki Wilson

11/01/23

5 out of 5

Excellent

Concise, effective information, resolved issue quickly and effectively, showing me what i needed to do if it happened in the future

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].