9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 931-940 out of 8356
CH
carolyne hill
11/02/23
Super helpful, patient and knowledgable
Just finished the onboarding session for Quickbooks online, Pheobe was super helpful, patient and knowledgable. Thank you.
GH
Greg Humphreys
11/02/23
Superb customer support problem…
Superb customer support problem resolved without issue
AM
And Mrs Moore
11/02/23
Very helpful
Very helpful, friendly staff. Setting up a new VAT return is always tricky and confusing. Received very polite and helpful information and it was sorted ready for me to proceed. Great to be able to speak to someone and it not being AI !!
RL
Richard Long
11/02/23
Query on VAT Adjustment
Called back very promptly by Kumar, who was very professional and knowledgeable. Excellent customer service, thank you Kumar
FS
Frank Stevens
11/02/23
Very easy to contact someone
Very easy to contact someone who quickly resolved our problem
JP
J Palmer
11/02/23
Friendly & knowledgeable
Date of experience: November 03, 2023
R
RICHARD
11/01/23
Easy and efficient
I’ve found the software easy and intuitive to use. The free onboarding call was excellent and answered all the questions I had. The link to my bank accounts and automated processes work very well.
BW
Becki Wilson
11/01/23
Excellent
Concise, effective information, resolved issue quickly and effectively, showing me what i needed to do if it happened in the future
RK
Ruaridh Kidd
11/01/23
Super helpful and well worth it!
Phoebekarn was great at helping me through everything. Being so new to bookkeeping in general, I really just needed someone to say that I was doing everything correctly. She was great at talking me through all the different avenues to keep my books in check and I'm feeling confident that I can continue to run my business and keep it's books in order.
E
Ermir
11/01/23
Very professional
Very professional Clark showed me in detail how the software works and very easy to adapt. Thanks
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].