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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 921-930 out of 8356

MI

Mariya Ilieva

11/06/23

5 out of 5

Easy and quick response from dedicated…

Easy and quick response from dedicated professionals in oppose to Xero support where you cant physically speak to their support team.

L

Lindsay

11/06/23

5 out of 5

I was given the utmost of patience and…

I was given the utmost of patience and consideration and never felt like I was a burden to the chap who helped me. Thank you quickbooks team

PM

Patrick Merritt

11/06/23

5 out of 5

very helpful and answered the question

Date of experience: November 07, 2023

R

Robert

11/05/23

5 out of 5

Service was outstanding and would…

Service was outstanding and would question if it could get any better

CY

Carolyne Yamoah

11/05/23

5 out of 5

Kumar listened and understood my issue

Kumar listened and understood my issue. He was able to resolve my query promptly.

LR

Linda Rosser

11/05/23

5 out of 5

Problem submitting EPS

I spoke to Jonathan today regarding an issue I had sending my EPS to HMRC, he knew what the problem was straightaway and sorted my problem in minutes

SM

Sheik Moosun

11/05/23

5 out of 5

Lisa Maclean QBO expert

Lisa Maclean has solved the issue in no time. Straight to the point. She was professional and have really good communication skills

J

Jens

11/05/23

5 out of 5

Most helpful and meaningful experience

Rachelle, the representative from QuickBooks UK called me on time and discussed and explained everything clearly and patiently. Even allowed some extra time to discuss one more point I had raised during our call. The way of screen sharing and pointing out the various fields and guiding you through the layouts was most helpful. I will book more sessions for more specific topics like payroll. Would recommend it any time.

JP

J Palmer

11/02/23

5 out of 5

Friendly & knowledgeable

Date of experience: November 03, 2023

FS

Frank Stevens

11/02/23

5 out of 5

Very easy to contact someone

Very easy to contact someone who quickly resolved our problem

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].