9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 921-930 out of 8356
CB
Claire Bryson
11/06/23
Efficient and helpful support when help…
Efficient and helpful support when help need to reconcile an account. When I called Quickbooks for assistance the telephone was answered within a minute and the person on the other end of the telephone was patient, helpful and understood my needs with no stress.
KW
Katerina W
11/06/23
QuickBooks Customer Service
Today as always the service was brilliant. All my questions have been answered and with the help of Customer Service I managed to sort everything what I couldn't do by my own. Thank you very much for your patience and help, much appreciated!
RH
Roger Hale
11/06/23
Answered and understood my query and…
Answered and understood my query and resolved the problem quickly.
J
Jens
11/05/23
Most helpful and meaningful experience
Rachelle, the representative from QuickBooks UK called me on time and discussed and explained everything clearly and patiently. Even allowed some extra time to discuss one more point I had raised during our call. The way of screen sharing and pointing out the various fields and guiding you through the layouts was most helpful. I will book more sessions for more specific topics like payroll. Would recommend it any time.
LR
Linda Rosser
11/05/23
Problem submitting EPS
I spoke to Jonathan today regarding an issue I had sending my EPS to HMRC, he knew what the problem was straightaway and sorted my problem in minutes
SM
Sheik Moosun
11/05/23
Lisa Maclean QBO expert
Lisa Maclean has solved the issue in no time. Straight to the point. She was professional and have really good communication skills
R
Robert
11/05/23
Service was outstanding and would…
Service was outstanding and would question if it could get any better
CY
Carolyne Yamoah
11/05/23
Kumar listened and understood my issue
Kumar listened and understood my issue. He was able to resolve my query promptly.
EW
Emma Wilson
11/02/23
The advisor was very helpful and went…
The advisor was very helpful and went out of his way to assist.
MS
Mark Simmons
11/02/23
VAT Connection Sorted
Enrico was able to sort my issue out quickly, efficiently and in a friendly manner
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].