9.8
Spot Score
Quickbooks Reviews in July 2026: User Ratings, Pros & Cons
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Quickbooks Reviews & Ratings
Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
Quickbooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 911-920 out of 8356
JS
Jaisal Shah
11/08/23
Good
Good. Nigel was superb
DS
DGN SCAFFOLDING LTD
11/08/23
brilliant service
Date of experience: November 09, 2023
KS
Kamal Sibai
11/08/23
Bilal was a great help
Bilal was a great help. He guided me to resolve an issue and it was resolved the first time round. QuickBooks is user friendly and quite easy to pick up. The training materials and the help desk is a great way to enhance your knowledge of the software.
C
Chris
11/07/23
A call back within 5 mins Dave was very…
A call back within 5 mins Dave was very helpful and was able diagnose the problem with QuickBooks tax return A great help and thorough. A difficult problem made very simple in a short time
DB
Darren Barlow
11/07/23
Adam
Adam was everything you'd hope for, professional, knowledgeable, friendly and helpful. 5 stars
JT
Jonathan Toop
11/07/23
Excellent support received
I resolved both of my problems and issues with a very knowledgeable representative.
PC
Paul Cowham
11/07/23
excellent support
I requested a support phone call, and received one in under a minute. I spoke to a real person who was very helpful and sorted out the problems quickly.
RH
Roger Hale
11/06/23
Answered and understood my query and…
Answered and understood my query and resolved the problem quickly.
KW
Katerina W
11/06/23
QuickBooks Customer Service
Today as always the service was brilliant. All my questions have been answered and with the help of Customer Service I managed to sort everything what I couldn't do by my own. Thank you very much for your patience and help, much appreciated!
CB
Claire Bryson
11/06/23
Efficient and helpful support when help…
Efficient and helpful support when help need to reconcile an account. When I called Quickbooks for assistance the telephone was answered within a minute and the person on the other end of the telephone was patient, helpful and understood my needs with no stress.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].