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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 901-910 out of 8356

LS

Lincoln Smith

11/09/23

5 out of 5

Top drawer service

Top drawer service, problem quickly resolved by a very polite member of staff

BS

Bernice Shirion

11/09/23

5 out of 5

very knowledgeable and patient support

Date of experience: November 10, 2023

S

Seamie

11/09/23

5 out of 5

Very informative

Very informative, polite and extremely helpful!

NS

Nationwide Surveying

11/09/23

5 out of 5

Human was patient

Date of experience: November 10, 2023

J

JB

11/09/23

5 out of 5

A great product and brilliantly…

A great product and brilliantly conveyed by my QB expert. Many thanks.

EC

Emily Coles

11/09/23

5 out of 5

Really helpful

Really helpful, answered all my questions and spent the time on whatever I needed help with.

S

Stefano

11/09/23

5 out of 5

Great customer service

Date of experience: November 10, 2023

SS

Sandiso Sibanda

11/08/23

5 out of 5

Suresh Kumar was helpful and provided…

Suresh Kumar was helpful and provided all resources I need to help resolve my issue.

RA

Rima Aboukhachab

11/08/23

5 out of 5

the adviser was very knowledgeable and…

the adviser was very knowledgeable and helped me resolve a complex VAT issue

E

Elizabeth

11/08/23

5 out of 5

5* ongoing support

Free 45 minute on-boarding was super helpful. I'd already completed the basic set-up but needed a tour and quick tips on how to do things better/quicker. In just 20 minutes I was far more confident using the system. The FREE support is on-going and links shared following the call to direct me to the right teams should I need help. The line was clear and the rep Clark was very knowledgeable and patient with me to understand my needs and tailored the call to what I needed.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].