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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 891-900 out of 8356

E

Ella

11/13/23

5 out of 5

Very helpful and explained things…

Very helpful and explained things clearly.

M

Martin

11/13/23

5 out of 5

Very knowledgeable and friendly support…

Very knowledgeable and friendly support team

RW

Robert Williams

11/13/23

5 out of 5

Dezza was great!

Dezza was clear, concise and very polite! She obviously knew her way around Quickbooks and solved each issue quickly and in the order they needed to be done. Excellent Work !!!

KE

Katie Elcock-Smith

11/13/23

5 out of 5

Utterly outstanding customer service

Utterly outstanding customer service! It is a rare find for a support representative (CJ <- you are amazing!!) that demonstrates empathy, a real sense of profound care for their customer. Helpful every step of the way, but coupled seamlessly with professionalism. CJ, you are one-in-a-billion! Thank you so much for all your help, and your compassion. Intuit ... review this call, take notes, because this is how to do excellent.

C

Customer

11/12/23

5 out of 5

Superb support

The quickbooks team helped immeasurably especially since HMRC were being less than useless. With their guidance the submission was finally accepted despite HMRC server issues

PW

Paul Williams

11/12/23

5 out of 5

Great service as usual

Great service asxusual

SP

Sunil Patel

11/12/23

5 out of 5

Bank Reconciliation Error

Patricia was very helpful in resolving my query and guided me through the procedure in reconciling the Bank Account following editing of a reconciled transaction.

MD

Mr Dennis King

11/12/23

5 out of 5

Sally was very patient and understanding.

Sally was very patient, understanding and excellent with her assistance.

DO

Donald Owens

11/12/23

5 out of 5

Experience with QBO support

Their representative was able to solve my problem.

TA

Tanya Anderton

11/09/23

5 out of 5

I had my free training session today…

I had my free training session today with Louiebelle Angus. She was extremely knowledgeable and friendly and is an asset to the company. She was able to answer all of my questions and I am now fully capable of using the system.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].