9.8
SpotScore
Quickbooks Reviews in August 2026: User Ratings, Pros & Cons
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Quickbooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
Quickbooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 71-80 out of 8356
LS
Lynn Selby
05/21/24
Libyan was absolutely fantastic
Libyan was absolutely fantastic
DR
David Round
05/21/24
Adviser answered all my queries
Date of experience: May 21, 2024
J
Jan
05/20/24
Quickbooks payroll help.
Joanne from Quickbooks was extremely helpful. She helped me with Payroll. Gave me lots of advice that I wish I had known sooner. Thanks Joanne you are a star.
M
Martin
05/20/24
Exceptional service and exceptional…
Exceptional service and exceptional knowledge from Lyndsey, with friendly, practical advice which helps enormously in building confidence in what is a new accounts system for me. Fantastic!
L
Liang
05/20/24
I've just online chatted with Marco who…
I've just online chatted with Marco who is nice and efficiently answered my question and sorted out the problem promptly. thank you.
C
Customer
05/20/24
Was able to speak to a real human
Was able to speak to a real human Very short waiting time Resolved the problem with one call
EM
Ellie Mae
05/20/24
Phoebe was amazing and showed me all…
Phoebe was amazing and showed me all the features in our Phone call
G
GEORGE
05/20/24
Excellent Services…
I was assisted by Joanne for my payroll issues. She is an excellent expert who assisted me step by step, took time to explain the rationale for each step, and her knowledge in tax return and accounting was extensive. I wish she could be my bookkeeper.
LM
Louisa M
05/20/24
Always available to help
Staff are friendly and helpful and I'm never made to feel like there is a silly question. I find the helpline useful.
MK
Marta Kalemba
05/20/24
Problem resolved
Problem resolved, thank you very much to Ross Davision for step-by-step guidance.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].