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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

Over the past year, this product has consistently impressed users with its exceptional customer support and user-friendly interface. The customer service team, frequently praised for being knowledgeable, attentive, and patient, has been a standout feature. Feedback highlights the team’s ability to resolve issues quickly and professionally—often going above and ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 81-90 out of 8356

DW

Denise Warner

05/20/24

5 out of 5

Query

Requested call back and got one straight away. Friendly and helpful service.

MS

Muhammad Shabir

05/17/24

5 out of 5

Excellent support

Excellent support

MR

Mark Rowlands

05/17/24

5 out of 5

Very useful support

Very useful support from Rachael, a Customer Success Expert today.

LC

Laureen Cuckson

05/17/24

5 out of 5

I have had an excellent experience with…

I have had an excellent experience with Quickbooks telephone support service. Unlock most companies now they were available immediately to assist me and resolved my enquiry in a timely and effective manner.

K

Kalatu

05/17/24

5 out of 5

She was very help ,patient and very…

She was very help ,patient and very experienced in what she was doing. Worked over her time she made sure the issue I had was resolved before she left.

W

WA

05/17/24

5 out of 5

Joanne was absolutely brilliant

Joanne was absolutely brilliant, she went above and beyond for me! Id go as far to say it's the best customer service I have ever received.

E-

Emily - Ready Steady Pedal

05/17/24

5 out of 5

Super helpful callback service and…

Super helpful callback service and sorted my issue straight away. Thank you Claudia

T

Tat

05/16/24

5 out of 5

Unlinking bank account

Enrico knew exactly what to do and was very cheerful the whole time.

A

Anne

05/16/24

5 out of 5

Been with QB for a week

Been with QB for a week. No question is ever treated as stupid. They laugh with you and always polite, and sooooo helpful. Client service is superb, and never had to wait more than 4 minutes. it was mind blowing for me to move from Sage to QB after 30+ years of only using Sage. The team have made it all so easy for me.

SH

Simon Harris

05/16/24

5 out of 5

Excellent service

Excellent service in that if there is a very technical problem to be dealt with this can always be referred to a specialist technician. Problem got sorted and saved me a lot of potential stress if things had turned out wrong.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].