9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 781-790 out of 8356
DR
Dwayne Riley
12/11/23
I had no knowledge on how to use…
I had no knowledge on how to use quickbooks and I needed guidance with understanding the basics and important functions. Thankfully, a very knowledgeable, kind and patient lady helped explain and talked me through what I needed to know. Her name is Jesieca Villaera. Thank you QuickBooks for the support!
MJ
Mr J Gunn
12/11/23
Rachelle was brilliant!
Rachelle was brilliant! patient helpful and good humoured I feel empowered now to tackle my next VAT return! Tx James Gunn
MB
Manuela Brehm
12/10/23
Great service
Great service and after sale care with a very professional lady. Highly recommended.
AW
Alan Wigley
12/07/23
Swift helpful resolution
Date of experience: December 08, 2023
MF
Mercia Fire & Security Ltd
12/07/23
Had a few questions that were answered…
Had a few questions that were answered and explained very well and was also shown the way how to do what I needed to do in a very clear and personalised way
K
Kay
12/07/23
Great help
Great help, quick call back. Helped solve my problem quickly and efficiently.
J
Jack
12/07/23
Great service
Dezza couldn't have been more helpful in taking the time to get me up to speed with Quickbooks. Fantastic service, thanks Dezza!
BN
B. Ndoro
12/07/23
The Customer support was good.
The Customer support was good. My query was resolved.
GB
Gemma Brown
12/06/23
So helpful
Honestly, enrico you have lightened a huge load off my shoulders! Seems like I’ve been repeating an error in my quick books and duplicating lots of transactions which I couldn’t find a way to sort it out and you’ve helped me so much.
D
Dinesh
12/06/23
I had a great session
I had a great session. The lady who I spoke to was nice and polite. She was very knowledgeable and provided me with all the information that I needed. She explained everything clearly and took extra effort to clarify things that I wasn't sure of. All my questions were answered and she even guided me through different tools in Quickbooks via a screen share. I would love to go through another session at some point in the future.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].