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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 771-780 out of 8356

SB

Simon Bergenroth

12/12/23

5 out of 5

I just had a great onboarding call with…

I just had a great onboarding call with Princess from Quickbooks who was patient as I got to grips with the software which I can see is going to make a huge difference to my bookkeeping and accounting. Thank you!

J

Joanne

12/12/23

5 out of 5

Excellent service

I am so happy with the service provided today, even though it took over 1hr 22mins Danai Peacock did everything to answer not one but two problems I had. He did this with kindness, help, clear instruction and guidance and when he needed help himself with some of the elements he did so in a very professional manner. What a credit you are to Quickbooks.

AJ

Adeoye Jubril

12/12/23

5 out of 5

Satisfactory

Date of experience: December 13, 2023

AO

ANTHONY OCONNOR

12/11/23

5 out of 5

Enricho was very helpful

Date of experience: December 12, 2023

CH

cutting hedge ™

12/11/23

5 out of 5

Rachael was a great help and dealt with…

Rachael was a great help and dealt with the issue

A

Alicia

12/11/23

5 out of 5

Excellent onboarding session

My onboarding session was conducted smoothly and comprehensively. It was delivered by Phoebe, who was clear, thorough in her explanations and demonstrations. She was also able to answer all my questions. I found the session very helpful and worthwhile.

AT

Alexis Timson

12/11/23

5 out of 5

John was a wonderful help

John was a wonderful help, made working with Quickbooks seem so much easier.

DW

Dale Watts

12/11/23

5 out of 5

Sorted problem quickly and efficiently

Date of experience: December 12, 2023

DR

Dwayne Riley

12/11/23

5 out of 5

I had no knowledge on how to use…

I had no knowledge on how to use quickbooks and I needed guidance with understanding the basics and important functions. Thankfully, a very knowledgeable, kind and patient lady helped explain and talked me through what I needed to know. Her name is Jesieca Villaera. Thank you QuickBooks for the support!

MJ

Mr J Gunn

12/11/23

5 out of 5

Rachelle was brilliant!

Rachelle was brilliant! patient helpful and good humoured I feel empowered now to tackle my next VAT return! Tx James Gunn

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].