9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 771-780 out of 8356
SB
Simon Bergenroth
12/12/23
I just had a great onboarding call with…
I just had a great onboarding call with Princess from Quickbooks who was patient as I got to grips with the software which I can see is going to make a huge difference to my bookkeeping and accounting. Thank you!
E
Emma
12/12/23
My onboard call with Rachelle was very helpful.
It was very helpful and covered all the topics I needed to cover. She has also sent me the information, so I can check in case I've forgotten anything. She was very patient and explained everything in detail which made it easy to follow.
JC
Jeremy Clark
12/12/23
Solved my VAT filing issue with minutes
Date of experience: December 13, 2023
SP
S Preston
12/11/23
Dave was extremely helpful and knew…
Dave was extremely helpful and knew exactly how to help.
CH
cutting hedge ™
12/11/23
Rachael was a great help and dealt with…
Rachael was a great help and dealt with the issue
A
Alicia
12/11/23
Excellent onboarding session
My onboarding session was conducted smoothly and comprehensively. It was delivered by Phoebe, who was clear, thorough in her explanations and demonstrations. She was also able to answer all my questions. I found the session very helpful and worthwhile.
AO
ANTHONY OCONNOR
12/11/23
Enricho was very helpful
Date of experience: December 12, 2023
AT
Alexis Timson
12/11/23
John was a wonderful help
John was a wonderful help, made working with Quickbooks seem so much easier.
DW
Dale Watts
12/11/23
Sorted problem quickly and efficiently
Date of experience: December 12, 2023
J
Jessy
12/11/23
Great experience with customer service
Rachael was professional, helpful, and patient. I had an issue with a new subscription. She did everything to help me. She sent me follow-up emails before closing the case. To me, she went the extra miles.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].