9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 661-670 out of 8356
JL
James Lamprell
01/16/24
initial training and queries
well explained support on how to use the software answered and dealt with my specific enquiries
LP
Lisa Picken
01/16/24
Jaz was great at waking me through the…
Jaz was great at waking me through the process of using QB and was able to help me understand the answers to my questions, making it all seem very easy to use.
J
J-P
01/16/24
Really helpful agent
Really helpful agent. Wide knowledge base covered all my queries with ease.
AW
Anita Wiseman
01/16/24
Had a VAT return issue
Had a VAT return issue - out by a 0.01p and with the help from Joanne in support was shown where and how to rectify the missing amount so that I could complete my return. Great knowledge from Joanne
CP
Claire P
01/16/24
Great customer service.
I was stumped after trouble shooting everything I could see. So I requested a call back. I was promptly called, I explained what was happening and was shown how to sort out the problem in real time, clearly and politely and told to call any time for help and advice.
L
LVA
01/16/24
A great Quickbooks onboarding session
Just had an onboarding session with Rachelle who, as with all the Quickbook support, was SOOOO patient and very knowledgeable of the product. "Doing my accounts" generally makes me panic, froth at the mouth and causes my head to spin so I get frustrated trying to follow what I am to do when talking about a totally alien language! I can see, however, that QB is intuitive and easy to use - once one has set everything up. However, whilst I am at the set up stage and panicking, Rachelle was ...
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BL
Bobbie Logan
01/15/24
Helpful & quick resolution
Thanks Enrico for your quick resolution to my query!
RM
Richard McCraith
01/15/24
Knowledgeable and helpful
Date of experience: January 16, 2024
CS
C Skinner
01/14/24
Dave quickly helped me to solve my…
Dave quickly helped me to solve my issue. Great service, thank you!
KH
Katharine Helin
01/14/24
Great service
Great service. Call answered within 3 mins. Very friendly and helpful. Helped me understand the problem I had a got it sorted out very quickly.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].