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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 671-680 out of 8356

FM

Fabian Macas

01/14/24

5 out of 5

I’m very satisfied

Date of experience: January 15, 2024

N

Natalie

01/14/24

5 out of 5

Excellent support

It's my first time using accounting software. The lady, June, that I spoke with was amazing, very patient and very helpful. A credit to Quickbooks.

AM

Andrew Morren

01/14/24

5 out of 5

Connecting to VAT

Solved problem Connecting to VAT

CS

C Skinner

01/14/24

5 out of 5

Dave quickly helped me to solve my…

Dave quickly helped me to solve my issue. Great service, thank you!

S

Stern

01/14/24

5 out of 5

The experience was good because Nigel completely sorted out my problem

The experience was good because Nigel sorted out the problem I had, very quickly, efficiently and patently. I understood everything he asked me to do and I will remeber his advice for another time.

CS

Christopher Sands-Moore

01/11/24

5 out of 5

Adam QuickBooks Wizard

Adam from QuickBooks telephone support was fantastic. All my former online experience was in getting help had been hard to find the relevant information. When speaking with Adam on the phone he was able to guide me through everything, step by step. Not only helping me resolve multiple issue, but giving me a better understanding of what to do along the way. He gave extra tips for helping to organise and make better use of the software too. Adam is a credit to QuickBooks. If the other ...

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PH

Paul Harold

01/11/24

5 out of 5

Great Support (from an actual human…

Great Support (from an actual human being!) Thanks Dawn - great speaking with you

GP

Graham Parker

01/11/24

5 out of 5

Enrico was most helpful

Enrico was most helpful, very patient and professional. QB not so great. Many thanks.

D

David

01/11/24

5 out of 5

Telephone support was great.

Date of experience: January 12, 2024

EG

Elizabeth G

01/10/24

5 out of 5

Excellent experience

My experience so far has been excellent. The support team helped me in setting up the program and she was very patient is answering all my questions.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].