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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 651-660 out of 8356

T

TaxLocal

01/18/24

5 out of 5

The superb support continues....

The superb support continues.... I hear that other bookkeeping packages only offer chatbots. Spending a few minutes talking to a knowledgeable human being is far more effective.

PF

Paula Ford

01/18/24

5 out of 5

Adam was brilliant so patient as we…

Adam was brilliant so patient as we spent a lot of time on the phone sorting out a issue I had. I would recommend Quickbooks.

MW

Mark W

01/18/24

5 out of 5

The onboarding process for quickbooks…

The onboarding process for quickbooks was a simple phone call with a very helpful Quickbook expert call Princess. She was knowledgeable and answered all my questions with everything explained clearly.

MF

Milagrina Fernandes

01/17/24

5 out of 5

CJ's very knowledgeable.

CJ efficiently resolved my Quickbooks queries, demonstrating a quick and effective problem-solving approach. Her assistance saved me valuable time and ensured a smooth resolution to both issues.

K

Kay

01/17/24

5 out of 5

Operative was helpful (despite product…

Operative was helpful (despite product limitations)

LG

Luke Griggs

01/17/24

5 out of 5

Quick and Clear

Response time was quick and problem was identified and resolved just as quick

C

Chris

01/17/24

5 out of 5

Rachelle answered all my questions

Rachelle answered all my questions. I came away confident that I can make great use of Quickbooks.

TL

The Living Forest Limited

01/17/24

5 out of 5

Very prompt and friendly service

Very prompt service and extremely friendly and competent lady on the end of the phone.

M

Matt

01/17/24

5 out of 5

Rachelle was great

Rachelle was great, and talked me through everything I needed with great clarity and patience. The software looks very good, just what we need.

AW

Anita Wiseman

01/16/24

5 out of 5

Had a VAT return issue

Had a VAT return issue - out by a 0.01p and with the help from Joanne in support was shown where and how to rectify the missing amount so that I could complete my return. Great knowledge from Joanne

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].