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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

Are you using QuickBooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 641-650 out of 8356

E

EB

01/21/24

5 out of 5

excellent customer service

excellent customer service, query was handled quickly and lots of quick tips given

GF

Gav Follett

01/21/24

5 out of 5

Made me feel that nothing was problem

Made me feel that nothing was a problem, very happy to help me with my lack of computer knowledge. Generally a good guy 👍👍

CB

CJ Boyd

01/21/24

5 out of 5

Darryl was really helpful at my…

Darryl was really helpful at my onboarding session and I can get another call when I am running my payroll, which will be helpful

R

Roger

01/21/24

5 out of 5

Easy to use and delivers immediate benefit

Easy to use and delivers immediate benefit with a genuine support by a team of experts

FT

Fred Teunissen

01/21/24

5 out of 5

Princess was absolutely superb in…

Princess was absolutely superb in answering my questions, Pausing, clarifying and explaining exactly what to do and more importantly why it's done in a certain way. Could not ask for more out of a short intro session. Great Job Princess!

PF

Paula Ford

01/18/24

5 out of 5

Adam was brilliant so patient as we…

Adam was brilliant so patient as we spent a lot of time on the phone sorting out a issue I had. I would recommend Quickbooks.

WB

Wayne Bevan

01/18/24

5 out of 5

What can I say

What can I say , it was a pleasure talking to jasmin m , she was literally amazing and professional, the session went too quickly though, she made things so clear , and with a bit of practice I will be up and running, after literally 45 minutes I felt so more confident with the interface, a great worker for sure , thanks for everything

GH

Greenoak Homes

01/18/24

5 out of 5

Fantastic

Always helpful, polite and grasps my queries and answers in jargon even I can understand. They reply to questions there and then, no waiting around for days like some! Can't sing their praises highly enough. Fantastic organisation, wouldn't go anywhere else

AR

Alan Rumble

01/18/24

5 out of 5

Good to be able to talk to a real…

Good to be able to talk to a real person to discover answers to my question

NK

Nita Krasniqi

01/18/24

5 out of 5

Very helpful

Very helpful, sorted out the issue I was having in minutes!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].