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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 641-650 out of 8356

BL

Brenda Lewis

01/21/24

5 out of 5

helpful with VAT enquiry

Quick reply - efficient, gave me the information I needed to solve my query - knowledgeable, answered a couple of additional questions I had regarding QuickBooks

E

Elena

01/21/24

5 out of 5

Thank you for your great assistance!

Date of experience: January 22, 2024

KB

Kim Bell

01/21/24

5 out of 5

Great service all round

The call back service is great - I've not had to wait more than a couple of minutes. I spoke with two representatives today, each were professional and friendly, and my problem was resolved with no trouble at all. Great service all round.

ME

Maria Elliott

01/21/24

5 out of 5

Reconnect to VAT HMRC My phone call was answered quickly and

My phone call was answered quickly and I was sent the information that I needed by email to enable me to reconnect to my VAT HMRC connection. The information was easy to follow and I was quickly back on track.

HN

Helen Necrews

01/21/24

5 out of 5

Good Customer Care

Staff extremely helpful and was able to solve my problem.

MW

Martyn White

01/18/24

5 out of 5

fabulous service to someone who is…

fabulous service to someone who is learning ! thanks so much.

WB

Wayne Bevan

01/18/24

5 out of 5

What can I say

What can I say , it was a pleasure talking to jasmin m , she was literally amazing and professional, the session went too quickly though, she made things so clear , and with a bit of practice I will be up and running, after literally 45 minutes I felt so more confident with the interface, a great worker for sure , thanks for everything

GH

Greenoak Homes

01/18/24

5 out of 5

Fantastic

Always helpful, polite and grasps my queries and answers in jargon even I can understand. They reply to questions there and then, no waiting around for days like some! Can't sing their praises highly enough. Fantastic organisation, wouldn't go anywhere else

AR

Alan Rumble

01/18/24

5 out of 5

Good to be able to talk to a real…

Good to be able to talk to a real person to discover answers to my question

NK

Nita Krasniqi

01/18/24

5 out of 5

Very helpful

Very helpful, sorted out the issue I was having in minutes!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].