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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

Are you using QuickBooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 631-640 out of 8356

MB

Muhammad Butt

01/22/24

5 out of 5

My onboarding expert Princess was…

My onboarding expert Princess was amazing in explaining the usage of the software. Seems quite user friendly. I’m quite excited to give it a try.

P

Paul

01/22/24

5 out of 5

Very comprehensive walk through QB.

Very comprehensive walk through QB. Dezza was very thorough and helped me a lot. Dezza had answers to all of my questions and was patient, she explained everything very clearly and gave me confidence that ongoing support is readily available going forward.

JH

Jack Henderson

01/22/24

5 out of 5

Able to get the help needed

Date of experience: January 23, 2024

JW

Jasmine West

01/22/24

5 out of 5

Quickbooks Induction Experience

Overall, I had a great experience with Phoebe during our induction call! She was really great at explaining the different functionalities within the software and made them simple and easy to understand. Moreover, she was very polite, courteous and her pleasant demeanour made our conversation fun and enjoyable! If I have any other issues I'd like support on, I would not hesitate to contact Phoebe again!

MB

Mrs Batley

01/22/24

5 out of 5

Helpful

Enrico listened to my query and resolved it very quickly. He was very polite and efficient.

ME

Maria Elliott

01/21/24

5 out of 5

Reconnect to VAT HMRC My phone call was answered quickly and

My phone call was answered quickly and I was sent the information that I needed by email to enable me to reconnect to my VAT HMRC connection. The information was easy to follow and I was quickly back on track.

KB

Kim Bell

01/21/24

5 out of 5

Great service all round

The call back service is great - I've not had to wait more than a couple of minutes. I spoke with two representatives today, each were professional and friendly, and my problem was resolved with no trouble at all. Great service all round.

E

Elena

01/21/24

5 out of 5

Thank you for your great assistance!

Date of experience: January 22, 2024

BL

Brenda Lewis

01/21/24

5 out of 5

helpful with VAT enquiry

Quick reply - efficient, gave me the information I needed to solve my query - knowledgeable, answered a couple of additional questions I had regarding QuickBooks

HN

Helen Necrews

01/21/24

5 out of 5

Good Customer Care

Staff extremely helpful and was able to solve my problem.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].