9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 621-630 out of 8356
JC
Juliana Callia-Long
01/24/24
Patient and Helpful :)
Cassandra was very helpful in assisting me with updating my payroll records. She was patient and knowledgeable. I'm happy that I've spoken to her and now I know exactly what to do. Thank you!
SL
STEPHEN LUCAS
01/24/24
Nigel was a great help and solved the…
Nigel was a great help and solved the problem of the late filing of the EPS reports, I will now wait until the 7th February and send in my EPS report. Many thanks for your assistance.
HS
Hazel Salvador
01/23/24
Great job
Cassandra assisted me with a great attitude and had a great time resolving my issues with her.
K
Kristina
01/23/24
Helpful
Polite approach, helpful staff. I'm new to this software, it gives me confidence using it as I can always ask for help.
AB
Abidemi Busari
01/23/24
Quite informative
Rachel was very knowledgeable and took me through the process with purpose.
D
Dominic
01/23/24
Jessica V made my experience great
Jessica V made my experience great! Very helpful
BS
Brett Smith
01/23/24
Dezza Marie was incredibly helpful
Dezza Marie was incredibly helpful, understanding of our needs and supported us with our set-up.
JF
john francis smith
01/23/24
Quick reply!
Quick reply, no wait time. knowledgeable around the question I asked and helped answer my question
N
None
01/23/24
Fantastic help
Fantastic help, sorted all problems. CJ did a great job. Many thanks again
AM
Aaron Morris
01/22/24
Outstanding support in everyway!
The support representative was truly outstanding! I had continuing issues with uploading bank transactions where by they kept being duplicated resulting in 1000's of incorrect transactions. The support I received to fix these issues were second to none, they spent hours going through every single transaction to rectify them. By far the best support i have ever gotten from a company!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].