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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 621-630 out of 8356

A

AhL

01/24/24

5 out of 5

Excellent Customer Service Advice

Very prompt call back time. My enquiry resolved quickly with a good clear explanation by an excellent customer agent. I wouldn't hesitate to recommend Quick Books Online.

JC

Juliana Callia-Long

01/24/24

5 out of 5

Patient and Helpful :)

Cassandra was very helpful in assisting me with updating my payroll records. She was patient and knowledgeable. I'm happy that I've spoken to her and now I know exactly what to do. Thank you!

HS

Hazel Salvador

01/23/24

5 out of 5

Great job

Cassandra assisted me with a great attitude and had a great time resolving my issues with her.

K

Kristina

01/23/24

5 out of 5

Helpful

Polite approach, helpful staff. I'm new to this software, it gives me confidence using it as I can always ask for help.

AB

Abidemi Busari

01/23/24

5 out of 5

Quite informative

Rachel was very knowledgeable and took me through the process with purpose.

D

Dominic

01/23/24

5 out of 5

Jessica V made my experience great

Jessica V made my experience great! Very helpful

BS

Brett Smith

01/23/24

5 out of 5

Dezza Marie was incredibly helpful

Dezza Marie was incredibly helpful, understanding of our needs and supported us with our set-up.

JF

john francis smith

01/23/24

5 out of 5

Quick reply!

Quick reply, no wait time. knowledgeable around the question I asked and helped answer my question

N

None

01/23/24

5 out of 5

Fantastic help

Fantastic help, sorted all problems. CJ did a great job. Many thanks again

P

Paul

01/22/24

5 out of 5

Very comprehensive walk through QB.

Very comprehensive walk through QB. Dezza was very thorough and helped me a lot. Dezza had answers to all of my questions and was patient, she explained everything very clearly and gave me confidence that ongoing support is readily available going forward.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].