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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 611-620 out of 8356

C

Christine

01/25/24

5 out of 5

Always 5 ***** and always solutions.

I know that whenever I call Quickbooks I will be talking to a polite, knowledgeable, extremely well trained colleague and it is always a pleasure to be guided by them. Brilliant 5 * service always. Thank you Tracey.

S

Sarfraz

01/25/24

5 out of 5

Handled the call really well and fixed…

Handled the call really well and fixed my issue.

LF

Lesley Fletcher

01/25/24

5 out of 5

Great customer care

Darryl was friendly, knowledgeable and efficient and help with my query

MG

Ms. Gill Reeves

01/25/24

5 out of 5

Changing security log-in

Patience and waiting until I had managed all teh steps my end

SL

STEPHEN LUCAS

01/24/24

5 out of 5

Nigel was a great help and solved the…

Nigel was a great help and solved the problem of the late filing of the EPS reports, I will now wait until the 7th February and send in my EPS report. Many thanks for your assistance.

MS

Matthew Stephenson

01/24/24

5 out of 5

The caller was very helpful with…

The caller was very helpful with resolving my issue.

NM

Natalie Mitchell

01/24/24

5 out of 5

Great Customer Service

Helpful, friendly, solved the problem and was a pleasure to chat to.

JS

Joyce Sarpong

01/24/24

5 out of 5

At the start of the call

At the start of the call, the advisor asked me what I wanted to achieve from the call and I am delighted to say she she met all my needs. She was patient and responded to all my queries.

LM

L Martin

01/24/24

5 out of 5

Assistant was knowledgeable and friendly

Date of experience: January 25, 2024

KP

KingMc Player

01/24/24

5 out of 5

Good luck with your new version

Date of experience: January 25, 2024

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].