9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 611-620 out of 8356
LF
Lesley Fletcher
01/25/24
Great customer care
Darryl was friendly, knowledgeable and efficient and help with my query
S
Sarfraz
01/25/24
Handled the call really well and fixed…
Handled the call really well and fixed my issue.
C
Christine
01/25/24
Always 5 ***** and always solutions.
I know that whenever I call Quickbooks I will be talking to a polite, knowledgeable, extremely well trained colleague and it is always a pleasure to be guided by them. Brilliant 5 * service always. Thank you Tracey.
MT
Margaret Tully
01/25/24
Kept going when i couldn't log on
Kept going when i couldn't log on. Not giving in.
LM
L Martin
01/24/24
Assistant was knowledgeable and friendly
Date of experience: January 25, 2024
MS
Matthew Stephenson
01/24/24
The caller was very helpful with…
The caller was very helpful with resolving my issue.
NM
Natalie Mitchell
01/24/24
Great Customer Service
Helpful, friendly, solved the problem and was a pleasure to chat to.
JS
Joyce Sarpong
01/24/24
At the start of the call
At the start of the call, the advisor asked me what I wanted to achieve from the call and I am delighted to say she she met all my needs. She was patient and responded to all my queries.
KP
KingMc Player
01/24/24
Good luck with your new version
Date of experience: January 25, 2024
A
AhL
01/24/24
Excellent Customer Service Advice
Very prompt call back time. My enquiry resolved quickly with a good clear explanation by an excellent customer agent. I wouldn't hesitate to recommend Quick Books Online.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].