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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

Are you using QuickBooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 601-610 out of 8356

LJ

Lesley Joy Benton

01/30/24

5 out of 5

Issue resolved

Had a PC issue which was really confusing me and helped solve the problem.

AC

Andrea Clegg

01/29/24

5 out of 5

Andrea listened and understood my…

Andrea listened and understood my problem, she was very helpful and had a good friendly telephone manner. Andrea solved my problem without fuss.

MP

Megan Platten

01/29/24

5 out of 5

Great customer service

Great customer service, did everything he could to resolve my issue

LN

Lee Noble

01/29/24

5 out of 5

How to set up a nominal account.

How to set up a nominal account. Good to do but no Motor Costs sub category for motor repairs. Had to use repairs and maintenance which is not really for motor

D

Deirdre

01/29/24

5 out of 5

The trainer

The trainer, Joel, was fantastic and demystified QuickBooks and was extremely helpful. Looking forward to using QuickBooks which will help in the smooth running of my business.

L

LA

01/29/24

5 out of 5

Phoebe is a Star!

Phoebe is a star! She explained everything step-by-step so it was easy to follow and understand. She showed great patience and was able to answer all questions I had. Thank you Phoebe!

CH

Charles Hooper

01/29/24

5 out of 5

Prompt response and resolution

I was connected to John very promptly. He quickly identified the cause of my problem very quickly by asking pertinent questions and waited patiently for me to make the suggested changes

DP

Doron Portner

01/29/24

5 out of 5

Transfer of billing to client

Very patient and solved my problem.

K

Kunka

01/28/24

5 out of 5

He was very patient and through and…

He was very patient and through and completed all tasks and checked after that

MG

Ms. Gill Reeves

01/25/24

5 out of 5

Changing security log-in

Patience and waiting until I had managed all teh steps my end

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].